Citrix Consulting Services
Standardizes on SysTrack
Citrix Consulting Services selects SysTrack
as their preferred end user analytics provider
Bloomfield Hills, MI ― July 16, 2013 ―
Lakeside Software, a leader in IT data analytics, today announced that effective immediately,
Citrix Consulting Services (CCS) has standardized on SysTrack end user analytics for several
consulting offerings, making it the preferred choice for CCS consultants for desktop transformation
assessments and issue resolution projects. SysTrack was selected because of the ease with which
their consultants can collect and utilize environmental and user data and integrate that
information with the Citrix AppDNA application migration software to deliver improved end-user
performance and accelerate the roll-out of desktop virtualization projects enterprise-wide.
SysTrack is embedded in the Citrix Consulting Services delivery methodology which provides a
comprehensive planning approach for Windows, mobility and virtualization planning. SysTrack
provides essential data for desktop transformation initiatives and metrics that help in the
understanding and interpreting of factors influencing system performance and recommending
options for remediation.
SysTrack delivers a process-oriented approach that spans the full range of technologies needed
during the desktop project lifecycle through planning, assessment, design, and deployment.
SysTrack can precisely quantify the user experience of each and every user, or of defined groups
of users, or of the entire enterprise. SysTrack provides granular visibility with system, user,
and application forensic capabilities and sophisticated reporting intelligence to deliver a
best-in-class feature set for both physical and virtual systems. Uniquely, SysTrack maps this
comprehensive application behavior to display protocol traffic, system resource analysis,
integrated event and fault tracking, automated backend-server detection and analysis and
other data to provide unprecedented insight into the dynamics of the end-user environment.
Kurt Heusner, vice president of Worldwide Consulting, Citrix:
“SysTrack end user analytics significantly facilitate desktop transformation assessments
and issue resolution initiatives, helping customers accelerate the benefits of desktop
virtualization and validate the path to Citrix XenDesktop implementations. SysTrack helps
our Citrix Consulting Services consultants assist customers with accelerating time to value,
while improving and maintaining optimal end user experience.”
Dan Salinas, vice president of Business Development, Lakeside Software:
“Citrix is a widely acknowledged leader in the virtualization space, and Citrix Consulting
Services’ endorsement affirms SysTrack as the preferred analytical tool for accelerating virtualization
projects. Standardization on SysTrack allows both organizations to continue to deliver unparalleled
value to our joint customers.”
About Lakeside Software
Lakeside Software is a leading provider of End User Analytics solutions for IT. SysTrack solutions for
User Experience Scoring, End-to-End Monitoring, Problem Diagnostics, VDI Assessment and Planning, and
Windows 7 Migration empower IT with the knowledge to dramatically improve productivity and reduce costs.
SysTrack aggregates user-level data unmatched in depth and quality, enabling SysTrack’s sophisticated
reporting intelligence to deliver unprecedented insight into application usage and resource utilization. Visit
www.LakesideSoftware.com for more information.
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Lakeside Software, SysTrack and SysTrack DataMine are registered trademarks and/or
trademarks of Lakeside Software, Inc. in the United States and other jurisdictions. Third-party
trademarks mentioned are the property of their respective owners.