Lakeside Software is the premier data aggregation and interpretation software development
company focusing on augmenting and automating IT business decision-making.
SysTrack gives IT professionals the actionable intelligence to effectively manage IT
transformation projects. With superior data, IT makes smarter decisions that enhance
user experience and productivity, improve IT efficiency and productivity, and reduce costs.
SysTrack’s patented and massively scalable DataMine™ distributed relational database
architecture aggregates user-level data unmatched in depth and quality, enabling
SysTrack’s sophisticated reporting intelligence to deliver unprecedented insight
into application usage and resource utilization.
We are a privately-held company with corporate headquarters in Bloomfield Hills, Michigan.
Founded in 1997, Lakeside's initial objective was to address resource management
concerns experienced by terminal services-based enterprises. Lakeside established
its expertise quickly: we were the creator of the thin-client management software
OEMed and distributed by Citrix Systems, Inc.; SysTrack v1.0 was originally resold
worldwide as Citrix RM (Citrix Resource Manager). Lakeside has extended its
architecture to address the scalability requirements of the Windows desktop and
server markets with SysTrack for physical, virtualized and mixed environments.
Our focus is big data IT analytics: our solutions empower IT professionals with the
ability to aggregate and analyze vast quantities of infrastructure data, and to interpret
that data to provide actionable intelligence that can dramatically reduce infrastructure costs
and improve end-user productivity.
SysTrack is installed and in use at thousands of
organizations in over 40 countries on all six continents, representing the management of over three
million unique users. Individual installations range from several hundred users to
over 300,000 users.
Our market focus is governmental, educational and commercial organizations with substantial IT investment
and a desire to more efficiently and effectively manage that investment.
Unprecedented scalability and out-of-the-box functionality make
SysTrack the ideal choice for SMBs and large distributed organizations.
Our solutions address IT Business Intelligence needs in all verticals. We invest in
developing distinctive market, software development, and support expertise in virtually
every IT-intensive industry. Our solutions are in use by companies on every continent
and in every industry, with particular resonance realized in industries that are highly regulated, technology-leading and/or
have high valuation of the user experience.
Our proprietary DataMine™ technology enables Lakeside to aggregate user and
application utilization data of unequalled breadth and depth, with unprecedented
scalability to over one million users under management. Our SysTrack suite of products
utilizes this technology to provide unparalleled data visibility and interpretation, enabling
IT professionals to develop keen
insight into usage patterns, trends, and potential problems. This insight gives IT
professionals the actionable intelligence to make better decisions.
SysTrack is sold exclusively through three channels: resellers, system integrators and
cloud service providers. Lakeside does not sell direct and thus does not compete with its channel
partners. We have an impeccable reputation in the reseller community as an organization
with a first-class product and a second-to-none support team.
Our solutions enable our channel partners to meet the needs of more clients, increase
revenue per sale and deliver a more complete solution. We work with our partners to
help qualify prospects, present our solutions and close sales.
Lakeside has over 500 fully-trained and authorized resellers worldwide. Our system integrators use SysTrack to deliver
system integration and consulting services. Cloud service providers utilize SysTrack
to address client multi-tenant and security requirements.
Lakeside has established relationships with industry-leading global system integrators such as IBM,
HP, CSC, Fujitsu, Accenture, Dell and Tata. Lakeside is a certified IBM Business
Partner and an HP Business Partner. Lakeside partners with industry-leading
software vendors to jointly promote our combined solutions in the channel. Lakeside
is a certified VMware Technology Alliance Partner, a Citrix Ready™ partner
and a Microsoft Partner - Gold Independent Software Vendor.