IT Analytics for EUC Success
Who We Are
Built on groundbreaking DataMine™ technology, Lakeside Software transforms the
way that enterprises deploy, manage, secure, improve, and report on end user
experience by coupling the world’s most lightweight agent with a robust data
analysis engine to instantly grant complete visibility and control to administrators
without impacting end user experience.
Lakeside empowers EUC operations teams with purview for end user computing to
maximize visibility, optimize user experience, mitigate risk, minimize cost,
automate operational tasks, and make better decisions.
Meeting the Challenge of End User Computing
Because of BYOD, IoT, consumerization, cloud adoption, and mobility, managing end
user computing (EUC) remains one of the most difficult tasks undertaken by IT. Over
the years tools such as application and desktop virtualization have sought to homogenize
the corporate EUC workspace in order to make it easier to manage. However, with every
solution designed to homogenize EUC come unique dependencies and complications.
Organizations make changes to their end user computing environments with the goal of
improving quality or reducing cost. Successful management of such projects requires
measurable success criteria. To make such measurements, it’s necessary to determine
precisely the “before” and “after” states. These measurements are accomplished through
EUC assessment. Lakeside is the defacto industry standard for EUC assessment.
The Value of Continuous Assessment
However, what happens after the project ends?
The legacy IT approach has been that once an endpoint, application, or virtual desktop
is configured then the user should be expected to continue being productive with the end
user computing environment they’ve been given until the next technology refresh. We now
know that is not true. While there are many tools designed to give IT operational visibility
over enterprise infrastructure, when it comes to something ostensibly simple, like users
complaining their desktops are “slow” – what tools does IT have at its disposal to validate
and measure the business impact of such issues. Is it a configuration change? A threat?
On the endpoint? In the datacenter?
The fact is that well managed computing environments need to be continuously assessed both
for performance and security in order to enhance business productivity and the minimum cost
necessary to achieve it.
That’s why so many companies have turned to Lakeside Software’s SysTrack for EUC success.
Real, Objective Data for Better Decisions
Success is an objective measure, not a subjective estimation. It is based on science and fact. It
is carried out through the discovery, organization and analysis of evidence. We empower IT operations
teams to maximize visibility, minimize costs, automate operational tasks, and make better decisions –
in other words, we are the EUC success platform. With our solution, users are never encumbered, while
IT is enabled to continuously ensure a successful, productive state for employee EUC environments,
whether physical or virtual.