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Lakeside Education



Many of you have invested in the SysTrack solution to provide business intelligence of the environment for physical and virtual desktops, terminal servers and/or servers. The options on this page are designed to help you better understand the many capabilities of SysTrack so you can realize the most value from your implementation.

view all Lakeside Education options



Questions? Contact Lakeside Education at Education@LakesideSoftware.com

 
webinar

 

SysTrack Live Webcasts

Attend a live webcast featuring a Lakeside Software expert demonstrating a SysTrack product or feature.

SysTrack Live Webcasts

Building Custom Dashboards     new
    with SysTrack
    Wednesday,October 5, 2016
    1 PM EDT / 18:00 GMT

Learn how to create and customize Dashboards using the SysTrack Dashboard Builder. In this session follow along as we explore working with each of the data visualization elements within the tool and how to use them to present SysTrack data in new and interesting ways.

Register Now

 

Troubleshooting and Monitoring
    with SysTrack
    Wednesday, October 12, 2016
    1 PM EDT / 18:00 GMT

Use SysTrack's best practice methodology to perform root cause analytics, forensics, and real-time environmental health monitoring to resolve system issues.

Join other L3 Help Desk, Operations, and System Administrators to learn about troubleshooting and monitoring:
  • Physical desktops
  • Virtual desktops
  • Terminal servers
  • Windows servers
Register Now

 

SysTrack Visualizers
    Wednesday, October 19, 2016
    1 PM EDT / 18:00 GMT

Would you like to use SysTrack to report on your computing environment?

Join other project leaders, administrators and managers to learn about:
  • End user health scoring and trending
  • Detailed system productivity impact
  • Performance reporting (system, application and user metrics)
  • Software usage reporting
  • Application latency reporting
  • Storage reporting
  • Application crash and hang reporting
Register Now

 

SysTrack and SSRS-Based     new
   Reporting
    Wednesday, October 26, 2016
    1 PM EDT / 18:00 GMT

Learn how SysTrack integrates with SSRS for reporting and explore existing, pre-configured reports. Also learn how to create basic SSRS content using the Report Builder and publish your custom reports for use with SysTrack Report Center or SysTrack Visualizer.
Register Now

 

SysTrack Resolve / vScape
    Wednesday, November 2, 2016
    1 PM EDT / 18:00 GMT

Would you like to use SysTrack to perform root cause analytics, forensics, and real-time enviornmental health monitoring?

Join other Help Desk personnel (L1/L2/L3), Operations, and System Administrators to learn about:
  • Automated diagnostics
  • Real-time analytics
  • Forensics
  • Event correlation
  • Individual system 30-day health metrics
  • System usage
  • Software
  • Hardware
  • Websites
  • Network dependencies
  • Graphing
  • Application faults
Register Now

 

SysTrack Proactive Alarming /
   Configuration / Self-Healing
    Wednesday, November 9, 2016
    1 PM EST / 18:00 GMT

Use SysTrack to perform alarming, notification, configuration, best practice monitoring, and self-healing of endpoints.

Join other Operations personnel, System Administrators, and SysTrack SMEs to learn about:
  • Configurations
  • Alerting
  • Actions
  • SysTrack groups
  • Roles
Register Now

 

SysTrack e-Learning

Get product training delivered to your desktop in the form of e-Learning modules. Text, audio, and video are combined to present you with effective training, at your pace.

SysTrack e-Learning

SysTrack Overview
    

Topics:
  • High-level overview of SysTrack
  • SysTrack architecture
  • Data Mine concepts
  • SysTrack solutions
view now

 

SysTrack 8 New Features    new
   Updated for SysTrack 8.0 - 8.2

Topics:
  • Highlights major improvements and new features that expand the functionality of SysTrack since version 7.2
  • Assumes familiarity with SysTrack 7.2
view now

 

SysTrack Enterprise Visualizer
    

Topics:
  • What is SysTrack Enterprise Visualizer?
  • What questions can be answered using Enterprise Visualizer?
  • How is Enterprise Visualizer used to answer these questions?
view now

 

SysTrack Site Visualizer
    

Topics:
  • What is SysTrack Site Visualizer?
  • What questions can be answered using Site Visualizer?
  • How is Site Visualizer used to answer these questions?
view now

 

SysTrack Resolve I    updated
    Interface Overview

Topics:
  • What is SysTrack Resolve?
  • Overview of SysTrack Resolve interface and tools
view now

 

SysTrack Resolve II    updated
    Basic Tools

Topics:
  • Using SysTrack Resolve’s Basic Tools
  • Understanding the Overview, Dashboard and Health tools
  • Working with the Black Box tool to identify what is happening on focus system, currently or at a point-in-time
  • Using the Dependencies tool to view network dependencies and latencies
view now

 

SysTrack Resolve III    updated
   Advanced Tools

Topics:
  • Using SysTrack Resolve’s Advanced Tools
  • Understanding the Boot/Logon Time, Logon Process, and Event Correlation tools
  • Working with the Comparative Analytics tool to compare focus system metrics with other like systems
  • Identifying the available administrative tools
view now

 

SysTrack Dashboard I    updated
   Viewing SysTrack Dashboards

Topics:
  • What is SysTrack Dashboard?
  • Viewing dashboards
  • Using dashboard visualizations
  • Navigating the SysTrack Dashboard Viewer
view now

 

SysTrack Dashboard II    updated
   Building a Basic Dashboard

Topics:
  • What is SysTrack Dashboard?
  • How are dashboards built?
    • Adding a query, grid and chart
    • Viewing the dashboard
    • Dashboard default layout
    • Tags
view now

 

SysTrack Dashboard III    updated
   Adding Visualizations and Data Options

Topics:
  • Gauges, sparklines, and other visualizations
  • Data options
    • Library
    • Query Builder
    • Hierarchies
    • Drilldowns
    • Additional data sources
view now

 

SysTrack Dashboard IV    updated
   Extending the Dashboard

Topics:
  • Input objects
    • Option List
    • Date/Time
    • Range and Slider
    • Focus Bar
  • Additional features
    • Label and Text
    • Data Filter
    • Hierarchies
    • Connecting to SSRS data
    • Page Context
view now

 

SysTrack App Visualizer
    

Topics:
  • What is SysTrack App Visualizer?
  • How to view organization-wide application information
view now

 

SysTrack Report Center
    

Topics:
  • What is SysTrack Report Center?
  • How to preview and download reports
view now

 

SysTrack Kits
    

Topics:
  • What is SysTrack Kits?
  • How to import content with SysTrack Kits
view now

 

SysTrack Demos

Watch a recorded demonstration of SysTrack products conducted by a Lakeside Software expert. Each demonstration is about 30 minutes in length and covers product navigation and usage.

SysTrack Demos

SysTrack Installation
   and Configuration

Topics:
  • Installing SysTrack
  • Configuring SysTrack
view now

 

SysTrack Deploy
 

Topics:
  • Deploying SysTrack
  • Configurations
  • Alerting
  • Actions
  • Building SysTrack Groups
view now

 

Alarming, Configuration and
   Self-Healing with SysTrack
 

Topics:
  • Configurations
  • Alerting
  • Actions
  • SysTrack Groups
  • Roles
view now

 

SysTrack Visualizers
 

Topics:
  • End User Health Scoring and Trending
  • Detailed System Productivity Impact
  • Performance Reporting (System, Application and User Metrics)
  • Software Usage Reporting
  • Application Latency Reporting
  • Storage Reporting
  • Application Crash and Hang Reporting
view now

 

SysTrack Resolve
 

Topics:
  • Automated Diagnostics
  • Resolve Real-time Dashboard
  • Event Correlation
  • Individual System 30 Day Health Metrics
  • System Usage
    • Software
    • Hardware
    • Websites
  • Network Dependencies
  • Application Faults
  • Graphing
view now

 

Troubleshooting and Monitoring
   with SysTrack

Topics:
  • Troubleshooting end user experience issues on:
    • Physical Desktops
    • Virtual Desktops
    • XenApp Servers
    • Windows Servers
  • Understand how to diagnose if the problem is isolated or more of an enterprise issue
view now

 

SysTrack Dashboard
 

Topics:
  • What are SysTrack Dashboards?
  • Using the SysTrack Dashboard Viewer
  • Creating SysTrack Dashboards with Dashboard Builder
view now

 

SysTrack vScape
 

Topics:
  • What is vScape?
  • How to use vScape to monitor your virtual infrastructure
view now

 

SysTrack Analyze
 

Topics:
  • Real Time System Monitoring
  • Graphical Analysis
  • Detailed Troubleshooting with the Blackbox Data Recorder
  • Application Usage Tracking
  • Web Usage Tracking
  • Application Resource Reporting
  • Alarm Management Reporting
  • Change Alarm Reporting
  • Reporting
view now

 

 
 
 
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