End User Experience

Deep Insight into Physical, Virtual and Hybrid Desktop Deployments for Enhanced End User Experience and Productivity

IT Executives are under constant pressure to cost-effectively optimize the end user experience. In order to better manage their user environments and realize experience and productivity gains, they need to deeply understand the user environment to be able to take the necessary actions to drive improvement.

Effective management of virtual and hybrid environments requires user & app level statistics. System level statistics alone will not be enough as administrators need to "see inside of virtual machines".

SysTrack provides deep insight into the end user environment, giving IT clear understanding of usage patterns and resource utilization. SysTrack also provides actionable intelligence, giving IT the specific data needed to make implementation decisions that will better utilize IT resources and deliver superior user experience.

Deliver Excellent End User Experience,
Satisfaction and Productivity

  • Understand the factors that determine end user experience and how they interrelate
  • Perform real time health and availability monitoring
  • Quickly diagnose user problems
  • Perform historical analysis to understand how a problem developed
  • Monitor application performance and resource utilization
  • Discover and diagnose poorly performing applications/systems
  • Generate detailed application audit trails
  • Reduce unused hardware & software
  • Quantify resource utilization to accurately plan capacity changes
  • Lockdown desktops, laptops and/or users
  • Produce chargeback billing reports based on actual application usage

Comprehensive Business Intelligence for IT

SysTrack provides all of the data to enable IT to effectively implement the following user-centric desktop management projects:
  • End user health scoring
  • User auditing
  • End user metrics
  • Application resource analysis
  • Event log auditing
  • Capacity planning
  • Asset auditing
  • Change management
  • Forensics and historical reporting
  • Problem diagnostics
  • Dependency & latency mapping
  • Chargeback
  • Application monitoring
  • System and user security
  • Software licensing and rationalization
  • Application fault detection

SysTrack Workspace Analytics
SysTrack Workspace Analytics

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How SysTrack Works

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SysTrack Virtualization Management

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Planning for Desktop Virtualization

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