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This Issue's Focus: SysTrack 8.1 Issue 05, July 2016
 

The Month's Features

Spotlight

SysTrack 8.1: Now Available!

SysTrack 8.1 is now available featuring major enhancements in data visualization, ITSM integration, security improvements, ease of use, and more.

Learn more

Product News

New in SysTrack 8.1: Risk Visualization

Tal Klein, VP Strategy

SysTrack’s exceptional risk management capabilities including our Blackbox functionality providing detailed audit trails for user and application activity, makes it incredibly useful to security operations teams. With SysTrack 8.1 we have built advanced risk visualization capabilities to better help our customers monitor, understand, and manage their end user computing risk.

Read the white paper

Integration

New in SysTrack 8.1: ServiceNow IT Service Management Augmentation through End User Analytics

Ben Murphy, Senior Application Engineer

ServiceNow provides IT organizations with fluid control of their ticketing system and contextually relevant information for dealing with user complaints. This is greatly enhanced with SysTrack’s End User Analytics app for ServiceNow. This integration leverages our SysTrack SnapshotAPI which captures detailed system metrics at the time an incident is logged providing an immediately available copy of the system’s information for service desk incident investigation embedded directly into an incident ticket as a link. This makes it simple to start diagnosing user experience and impacting problems.

Read the white paper

Use Case

Investigating Problem Applications with SysTrack

Zach Ruch, Applications Engineer

Applications can plague an environment with such a wide range of problems that they often prove difficult to uncover. SysTrack tools simplify this task and make it less daunting. A brief overview of the more common SysTrack tools and how they can be leveraged to discover current and monitor future problem applications is available in this SysTrack Use Case.

Read the blog post

Hot Topics

Video: Introducing SysTrack (2:18)

SysTrack video  

Lakeside at Upcoming Events

July 11-15, 2016 Citrix Tech Congress EMEA Helsinki
July 26-28, 2016 BriForum Boston
August 15-18, 2016 Gartner Catalyst San Diego
August 28 - Sept. 1, 2016 VMworld US Las Vegas
September 26-30, 2016 Microsoft Ignite Atlanta
October 5-6, 2016 IP Expo Europe London
October 17-20, 2016 VMworld Europe Barcelona

SysTrack Current Release

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Education, Documentation and Training

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SysTrack Dashboards e-Learning modules

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SysTrack Visualizer User Guide

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