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Position Title

Technical Solutions Engineer - Pre-Sales

Location

40950 Woodward Avenue, Bloomfield Hills, MI, USA

Overview

Lakeside Software transforms the way that enterprises deploy, manage, secure, improve, and report on end user experience by coupling the world’s most lightweight agent with a robust data analysis engine to instantly grant complete visibility and control to administrators without impacting end user experience.

Lakeside empowers EUC teams with comprehensive workspace analytics and endpoint telemetry, enabling them to optimize user experience, mitigate risk, minimize cost, automate operational tasks, and make better decisions.

Responsibilities

  • Drives and develops the technical sales part of customer engagements
  • Develops and maintains long-term relationships with clients and partners by managing and interpreting their current and upcoming requirements
  • Making technical presentations and demonstrating how a solution meets clients’ needs
  • Validates the architecture, use cases, sizing
  • Acquires a solid and in-depth understanding of customer's technical requirements and uses this knowledge to develop the most relevant solution
  • Contact person for the implementation of customized solutions
  • Prepares pre-sales technical solution descriptions
  • Working on after-sales support services and providing technical back up as required
  • Liaising with other members of sales team and other technical experts
  • Provides feedback on potential product improvements to the product development team
Qualifications
  • BA/BS Degree and/or strong knowledge and hands-on experience with server-based solution – 3- 5 years prior experience
  • Strong knowledge of Virtual Desktop Infrastructure a must
  • Understanding of virtualization technologies such as VMware, Citrix and Microsoft
  • Knowledge in database handling and scripting (Microsoft SQL Server)
  • Strong presentation and communication skills
  • Accept regular travels in the region and occasionally transcontinental
  • Enjoys working in a team environment and being part of a fast growing company
  • A self-starting and highly motivated individual who wants to win in competitive situations.
Preferred Knowledge and Skillset
  • Broad understanding of technologies covering many of the following:
    • Desktop technologies and solutions
    • Windows Server technologies
    • Virtualization technologies and techniques such as server based computing, desktop virtualization
    • LAN/WAN networks

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