White Papers

As experts in Business Intelligence solutions for IT professionals, Lakeside Software is pleased to share some of our deep expertise with members of the extended IT community, to help you get the most out of your IT infrastructure investment.

SysTrack Community - How-to and FAQ
The SysTrack Community enables comparative analytics while protecting the sensitive SysTrack data and privacy of organizations and their users. This white paper describes the operating principles behind the SysTrack Community, describes the process of joining your SysTrack deployment to the Community and answers frequently asked questions.
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Analysis of Windows 10 versus Windows 7 Performance Implications
How does Windows 10 performance compare to Windows 7?
To answer that question, we turned to data derived from thousands of physical and virtual endpoints anonymously participating in SysTrack Community.
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Impact Assessment: Windows 10 and Office 365 for the Enterprise Desktop
This white paper discusses the four emerging modes of enterprise end user computing and their challenge to IT's management of the Windows 10 and Office 365 end user computing experience, and how SysTrack can give IT the essential “Inside-Out” visibility for IT to effectively deliver end user satisfaction and productivity.
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SysTrack Cloud Edition for VMware vCloud Air
SysTrack Cloud Edition provides a quick and easy way to take advantage of SysTrack as a cloud based service by handling all of the data staging and management needs necessary to process the tremendous volume of information collected by the SysTrack micro-agent.
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Comparative Analytics with the SysTrack Community
This whitepaper explores the concepts and benefits of comparative analytics and introduces the Lakeside SysTrack Community program, which allows IT leaders unprecedented access to additional data from sources outside of their own organization.
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Upgrading Windows 10 - Transformation Success with SysTrack
Lakeside Software’s SysTrack solution addresses the critical need for IT to identify existing performance issues across endpoints and applications prior to upgrading to Windows 10, and new issues that come up after upgrading.
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How SysTrack Works
The desire to mine IT metadata for meaningful insights, while at the same time having immediate access to actionable information without having to know where and for what to look is a paradox facing anyone looking to truly understand the intricacies of a multifaceted infrastructure. SysTrack has evolved into an ideal data actionable analytics platform, providing complete insight into any environment by exposing all facets of technology which impact and control end user experience.
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Citrix XenApp FMA Migration with Lakeside SysTrack
With the introduction of Citrix® XenDesktop™ 7.x the underlying technology for Citrix XenApp™ and XenDesktop are unified under the Flex Cast Management (FMA) architecture. Long time XenApp customers who have deployed XenApp versions 6.5 and earlier were running on Citrix’s Independent Management Architecture (IMA), which is being phased out.

This whitepaper introduces how Lakeside SysTrack can be leveraged as a fundamental success platform to aide in the migration and the continuous assessment and management of the environment. Ultimately, this leads to reduced project risks, faster time to value, and numerous operational benefits and a better ROI to all organizations who adopt Citrix XenApp and XenDesktop.
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Samsung Zero Client Environmental Impact Analysis and Forecasting
Samsung addresses the client complexity of migrating to a VDI based desktop environment with their NC series zero clients by integrating the client into a high-efficiency display, resulting in a simple, secure, and power efficient client access device that can greatly simplify the management requirements for IT admins. However, a zero client may not be a great fit for the work requirements of certain segments of the environment, and understanding which users may benefit is where an analysis of the client environment with SysTrack becomes essential.
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Leading Transformation and Kicking the 80/20 Budget Habit
Learn how a CIO can escape the "80/20 trap" by freeing up funding heretofore locked within the run budget and use the freed up funding to not only innovate within his/her own organization but also foster innovation across the enterprise.
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Big Data for End-User Computing
SysTrack’s EUC platform enables IT departments to provide a great end-user experience by collecting and correlating data, even in cases where a traditional Big Data approach may not work.
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SysTrack Delivery Optimization and Planning for NVIDIA GRID
NVIDIA GRID is a novel and powerful technique for delivering the advanced graphics users need in virtual infrastructure. SysTrack make it easy to identify which segments of the user population have the most need for graphical processing to plan out a successful implementation, and to monitor end-user experience in the steady-state environment.
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New Features in the SysTrack 7.0 End-User Analytics Platform
SysTrack 7.0 provides a wide set of product enhancements to both improve the ease of reporting and vastly extend the amount of data available. This document covers the major improvements and new features of that release.
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Successful DaaS Implementations for Citrix Service Providers
In order to provide subscribers with a great user experience and spread the adoption of Desktop as a Service (DaaS) across a tenant’s entire organization it is imperative that service providers successfully migrate existing desktops and workstations from the physical world into the DaaS environment. This whitepaper describes an industry leading methodology along with the right tools and processes to transform end-users into happy and productive subscribers.
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ServiceNow Workflow Augmentation with SysTrack
ServiceNow is a cloud-based, leading edge IT service delivery tool that helps customers automate and standardize IT across global enterprises. This white paper explains how customers can integrate the detailed data and analytics from SysTrack with ServiceNow to augment the deployed workflow.
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Virtual Desktop Infrastructure Optimization with SysTrack and Login VSI
SysTrack and Login VSI’s testing tools complement each other throughout the entire virtual desktop lifecycle. This white paper explains how these two toolsets can be combined effectively to deliver the best possible performance for centralized desktop end-users.
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Optimizing the ROI of End User Devices
This white paper calculates the desktop TCO and explains how the optimization tools of SysTrack can generate significant savings and a compelling ROI.
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Citrix XenApp® Modeling with SysTrack
SysTrack provides the ability to not only model VDI workloads with a known set of hypervisor technologies, but also the ability to forecast potential Citrix XenApp loads based on either observed usage of the current systems or anticipated load for a transformation. This document covers the steps necessary to produce a model for XenApp deployment.
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SysTrack and Citrix XenDesktop 7: Future State Virtualization and Performance Management
The XenDesktop 7 release for Citrix represents an important next step in the unification of management for the FlexCast solution set. XenDesktop 7 customers will want to ensure they have the right tool for planning Delivery Groups and optimizing capacity.
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Lakeside Software and Citrix Relationship Overview
Lakeside Software and Citrix have significant relationship initiatives that deliver common and cooperative solutions for the desktop virtualization market. This whitepaper explains the relationship between the two companies, identifies current joint initiatives and technology integration points, and articulates the advantage this partnership brings to our mutual partners and customers.
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Lakeside Software and VMware Relationship Overview
Lakeside Software and VMware have teamed together to offer organizations a proven methodology of providing virtualization assessment, design and planning capabilities that accelerate the adoption of technologies which improve the desktop experience. This whitepaper details the relationship between the two companies, identifies current joint initiatives, explains how the combined technologies align, and articulates the advantage this partnership brings to our mutual partners and customers.
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SysTrack Virtualization Management
With the introduction of virtualization technology at both the server and desktop level, new management challenges have emerged. In addition to the need to manage the virtualization technology itself, the effective monitoring and management of shared resources has become more important. Delivery of high quality service to end users has also become more challenging. SysTrack tools address these needs by integrating data from multiple disciplines and delivering information that is actionable.
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Planning for Desktop Virtualization
Implementation of VDI impacts many aspects of the hardware, software and personnel in both the data center and the end user environment. It is difficult for many users to get started in VDI, because the complexity of the undertaking seems daunting at the start of the project. SysTrack VMP applies an automation model to dramatically reduce the complexity and risk involved in VDI, and helps get projects started in the right direction.
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Software Rationalization and Remediation with SysTrack and AppDNA
AppDNA provides a quick, straightforward method to quickly analyze large numbers of packages. Pairing this with the ability of AppDNA to plug directly into the SysTrack DataMine to take collected data to provide immediate remediation instruction and packaging provides unparalleled effort and time savings. This document details this integration.
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The Eleven Myths of VDI Planning
As VDI projects are undertaken, many administrators unnecessarily expose themselves to risk of failure either by beginning the task without a planning exercise, or by using assessment tools that are fundamentally flawed in technical approach or capability. This white paper explores the top eleven myths about VDI planning and details how SysTrack Virtual Machine Planner can assist.
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Application Virtualization Assessment
Application virtualization simplifies the deployment and administration of software by isolating the operating system and thereby eliminating most application conflicts. This White Paper explores the benefits of application virtualization and the planning and implementation issues that must be addressed to ensure a successful result.
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SysTrack and Sarbanes-Oxley
Lakeside explains the financial reporting requirements of Sarbanes-Oxley (SOX) and details how SysTrack helps meet those requirements.
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SysTrack and HIPAA
Lakeside explains how the technical safeguards in the Health Insurance Portability and Accountability Act (HIPAA) require standards for audit controls and authentication schemes, and details how SysTrack can tighten these controls.
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