There's no getting around the importance of Office 365 for day-to-day business. Or is it Microsoft 365 now? Wait. What's going on? The confusion surrounding the recent changes with Office 365 and Microsoft 365 is completely understandable. The shift has...
It's hard to believe how much the world has changed in just a few months. How the spread of COVID-19 earlier this year and the continuing global pandemic have disrupted businesses, workplaces, and lives. It's even harder to imagine where...
While Office 365’s SaaS model is the key to its collaboration and flexibility benefits, relying on third-party infrastructure can make Office 365 troubleshooting tricky for IT admins. In addition to figuring out what exactly is going wrong, it’s hard to...
Every new technology and workplace innovation comes with high expectations and even a sense of hope. Because maybe — just maybe — this will be the thing to help people do more and do it better. Yet few things are...
If an army “marches on its stomach,” enterprises counting on employees working from home thrive or fail by the performance of their VPNs. As the number of remote employees surpasses anything we’ve seen before, corporate VPNs are being challenged to...
The IT service desk is the bridge between end users and IT. Like a good bridge, the best service desks move people through efficiently, comfortably, and reliably. Continuing this metaphor, congestion is a major problem for the average IT service...
With thousands of people now working from home for the first time due to the coronavirus, many IT teams are under immense pressure to keep the business running. Here's how remote work performance monitoring can help.
Last week, our partner Microsoft stepped up by offering free Microsoft Teams to help organizations moving to remote work in response to COVID-19 (coronavirus). As a global company making our own plans to minimize business disruptions and protect employee health...
Last month, a high-level roundtable discussion took place exploring how data can improve the user experience, result in better information sharing, decision making and even saving lives. We hosted these events in both Manchester and London and were joined by...
Technology is advancing all around us in ways that will influence how we live and work in the near future. As digital leaders, IT professionals know the importance of staying aware of these changes and driving strategic innovation. To help...
Sizing VDI is a balancing act between end-user experience and infrastructure costs. Further complicating the task is the fact that software and user needs evolve over time, typically in ways that demand more resources and a higher quality experience. To...
