The September KB4515384 cumulative update to Windows 10 1903 is the latest patch to make headlines for introducing showstopping bugs. It’s updates like this one that have some desktop admins nostalgic for the days before Windows as a service (WaaS)...
Lakeside Software has been recognized in the “Best of VMworld 2019” Awards as a Finalist in the Digital Workspace category for the latest release of our product, SysTrack 9.0. The awards were announced at the VMworld 2019 conference in San...
It’s almost time for the biggest virtualization and cloud computing event of the year: VMworld 2019. Are you ready? We at Lakeside are looking forward to connecting with attendees and sharing the latest version of our product, SysTrack 9.0 ,...
AIOps tools are gaining popularity in 2019, indicating a shift toward a modern IT strategy that incorporates machine intelligence to better support digital transformation. Wondering if your organization needs AIOps? We’ve written this guide to cover everything you need to...
“The perils of using Internet Explorer as your default browser” doesn’t sound like a headline that would come from Microsoft, but in a recent company blog post , Chris Jackson, Microsoft’s Worldwide Lead for Cybersecurity, outlined the case against IE...
Are you looking for a rewarding new job opportunity as a software engineer in Ann Arbor, Michigan? Lakeside Software is hiring both entry-level and experienced software developers to join our growing engineering team. Wondering if it would be a good...
IT self-service has been in practice for over a decade, yet many organizations are still struggling to achieve expected benefits. Why? Self-service comes in various forms: knowledge management systems, FAQs, portals, custom dashboards, etc. It’s like chocolate cake. Many different...
It’s a running gag in IT that end users tend to ask for help with the same few things: “My computer is slow,” “I can’t connect to the printer,” etc. The goal of Level 0 support is to lessen some...
For large banks, monitoring EUC environments means ensuring quality end-user experience on thousands of systems despite aging infrastructure and a global workforce. Adding to that challenge, those in banking and finance also contend with tight security and compliance standards to...
Lakeside Software is leaving VMworld 2018 on a high note. Literally. I’m writing this over the Mojave Desert, surrounded by members of our team, swiftly (hopefully) returning to our home base in Michigan. There’s a strong blogger and press presence...
The VMworld 2018 sessions schedule is up with over 600 events to choose from. Don’t have time to flip through the catalog, but don't want to stress about what to do when you get there? We’ve curated a list of...
Do your users’ virtual desktops spark joy? If not, it might be time to right-size your VDI. There are many compelling reasons to implement VDI. Placing multiple users on the same host can make hardware use more efficient and lower...