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Foundations of Success: Digital Experience Monitoring
By Ben Murphy
We’ve all seen the rapid evolution of the workplace; the introduction of personal consumer devices, the massive explosion of SaaS providers, and the gradual blurring of the lines of responsibility for IT have introduced new complications to a role that...
July 7, 2017
Digital Experience Management and Event Correlation with SysTrack
By Linda Tsao
SysTrack provides the ability to score an environment's end user experience using digital experience management metrics. The resulting end user experience score provides a clear view of the end user's experience in that environment and is composed by a series...
March 22, 2017
Director Integration for Ask SysTrack
By Ben Murphy
One of the unintuitive results of the progression of technology is the massive proliferation of different sources for different pieces of information that are critical to managing an environment. There are just so many tools that provide a depth of...
January 9, 2017
Answering GPU Questions with SysTrack
By Ben Murphy
Ask SysTrack has become one of the most popular topics we’ve ever discussed in the industry, and our top question is always what we’re adding next. The benefits of using our Natural Language Processing (NLP) tool for common IT questions...
January 6, 2017
Introducing Ask SysTrack for AirWatch
By Zach Ruch
At Lakeside Software our goal has long been to make insightful, high impact analytics readily available to help answer questions and enable better decision making in IT. In August we took a major step forward in data accessibility with the...
October 17, 2016
Expanding SysTrack Desktop Assessment for VMware with AirWatch and Windows 10
By Ben Murphy
VMware Windows 10 Migration and Management Assessment As a Windows 10 launch partner , Lakeside has had resounding success with helping organizations move from legacy workspace components to more modern Microsoft solutions. Now we’re pleased to announce a next step...
September 26, 2016
Have a Question? Ask SysTrack
By Ben Murphy
The overarching theme of all the content we've created here has been trying make it easier to find interesting data and allow organizations to engage in intuitive information seeking behavior. If there's anything the outgrowth of chat based interfaces has...
August 29, 2016
My Personal Security "Best Practices"
By Florian Becker
First, let me get some disclaimers out of the way: I won't describe myself as a security expert and what I am about to share is my personal opinion, which is based on my personal experiences. By no means does...
September 11, 2015
Windows 10 Migration, Motivation and Methodology
By Richard Murphy
Benjamin Franklin famously said, “… in this world nothing can be said to be certain, except death and taxes.” At the risk of being presumptuous I’d like to add OS upgrades to that list. In my more than 36 years...
July 8, 2015
What Does "End-to-End" Monitoring Really Mean?
By Florian Becker
The old saying goes that if all you have a hammer, every problem looks like a nail. This is certainly true in the IT world. There are a broad number of vendors and technologies that claim to provide "end-to-end" monitoring...
June 10, 2015
Citrix Licensing - Deciding between concurrent and user/device licenses
By Florian Becker
Note: An updated version of this discussion (2018) can be found here . Citrix XenApp and XenDesktop are available in two general licensing models: Concurrent licensing. This model is intended for one connection to a virtual desktop or unlimited apps...
September 24, 2014
Citrix XenApp Session Monitoring
By Florian Becker
At Lakeside Software, we're all about the end-user computing experience and our SysTrack product is well known to instrument desktops and servers across the physical and virtual world. We realize that each use case and environment is different and that...
June 9, 2014

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