This solution brief explores how Lakeside insights and specially designed tools can help IT teams easily get ahead of tickets and business-disrupting problems, saving both employees and engineers from frustrating queues.
This infographic looks at the integration from the Citrix perspective — includes product features, product differentiators, key industries and key benefits.
This white paper delves into data: why it’s important, how it’s collected by Lakeside, how SysTrack uses/stores that data, and the capabilities it drives (RCA, digital experience monitoring, and resizing/need-based procurement/rationalization).
Unite SysTrack’s automated diagnostics and remediation capabilities with ServiceNow’s workflows. With these connectors, ServiceNow customers can now leverage fine-grained environment data to dramatically improve the service desk’s ability to resolve issues and, in many
This product brief focuses on Lakeside Software’s Assist for ITSM, available through ServiceNow. Explore what it does, how it works, and other features.
This product brief outlines Lakeside Software’s Green IT DEX pack, which features dashboards to track energy consumption and supply waste.
This infographic explores how blind spots across the IT estate can make it harder to plan and optimize a hardware refresh; how data and a need-based procurment strategy can boost the value to IT investments; and five steps for building a smarter hardware planning and procurement strategy, with examples broken down in real dollars.
This white paper the value of having a holistic digital workplace strategy that includes: digital employee experience (DEX) visibility; software license optimization; hardware optimization; proactive ITOps resolution; and help desk ticket reduction.
Here are five examples of digital workplace use cases — software license rationalization; hardware optimization; proactive ITOps; digital employee experience (DEX); and IT service desk optimization — and the potential ROI they bring.
Case study exploring how glass manufacturer Şişecam Group used SysTrack to improve and support end-user experience within their environment through robust performance monitoring, reporting, and proactive support.
Case study outlining how partner Capgemini used Lakeside’s SysTrack to improve security compliance, optimize software licensing, and enhance release-testing capabilities for a leading global chemicals company.
Case study on how a global financial institution used SysTrack’s reporting and planning tools to reduce IT costs and successfully prepare a stalled VDI implementation.