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Focus on Personas
By Richard Murphy
One area of particular strength in SysTrack’s suite of value added functions is its ability to provide automated EUC Persona insight, aka “End User Segmentation”. In their research note, “ Segment Users by Workspace to Allocate Physical Devices, Digital Tools,...
June 1, 2016
SDA Image Planning and Portfolio Optimization
By Ben Murphy
After having completed assessments for thousands of workstations with the SysTrack Desktop Assessment service provided for VMware we’ve been inundated with requests for all kinds of features. One specific need kept coming up time and time again, and I’m happy...
September 2, 2015
Citrix Licensing - Deciding between concurrent and user/device licenses
By Florian Becker
Note: An updated version of this discussion (2018) can be found here . Citrix XenApp and XenDesktop are available in two general licensing models: Concurrent licensing. This model is intended for one connection to a virtual desktop or unlimited apps...
September 24, 2014
Big Data for End User Computing: Driving Enhanced Visibility and Better Decisions
By Brinton Baker
The Problem is EUC Visibility Most organizations spend about half of their IT budget and effort on end user computing (EUC): on endpoint hardware, applications, support, and more. It’s a huge cost, and literally all of their users are touched...
August 20, 2014
Creating a Data-Driven Workforce Model
By Ray Ross
In most companies workforce costs average about 70%. These costs are the single biggest expense of any company and companies have struggled, particularly in the economic environment of the last few years, to gain workforce efficiencies. Many of them have...
April 30, 2014
Eliminating Waste in Your Run Budget
By Ray Ross
The number one issue for most CIOs today is how to move out of the keep-the-lights-on-trap in which as much as 80% of their IT budget is being spent on run-the-business capital and expense costs, and move that money into...
April 23, 2014
Business Intelligence for Cost Savings in IT
By Ben Murphy
One of the most expensive mistakes anyone can make in life is ignoring the details. Whether it’s that stack of parking tickets piling up on the dining room table or your crippling addiction to Steam sales, the possibility of being...
February 21, 2014

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