One of the unintuitive results of the progression of technology is the massive proliferation of different sources for different pieces of information that are critical to managing an environment. There are just so many tools that provide a depth of...
Ask SysTrack has become one of the most popular topics we’ve ever discussed in the industry, and our top question is always what we’re adding next. The benefits of using our Natural Language Processing (NLP) tool for common IT questions...
At Lakeside Software our goal has long been to make insightful, high impact analytics readily available to help answer questions and enable better decision making in IT. In August we took a major step forward in data accessibility with the...
The overarching theme of all the content we've created here has been trying make it easier to find interesting data and allow organizations to engage in intuitive information seeking behavior. If there's anything the outgrowth of chat based interfaces has...