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Apply For This Position Technical Solutions Engineer - Channel & Inside Sales, Detroit Metro Area

Department

Sales & Account Management

Location

Detroit Metro Area

Lakeside Software is a rapidly growing global leader in workspace analytics. Our goal is to help IT continuously improve end-user productivity by understanding and optimizing the technologies people use to get work done.  Our technology provides insight into employee usage patterns to help our customers understand their total IT environment.

As Pre-Sales Technical Solution Engineer you will work alongside your Channel Manager and inside sales team by leading the sales cycle from a technical perspective.

Primary Responsibilities

  • Ability to build effective relationships at all levels of the organization and maintain a high level of customer service at all times
  • Identifying the technical requirements within an opportunity, matching them to Lakeside Software solutions, and accelerating the sales cycle by positioning and demonstrating market differentiators
  • Product demonstrations and evaluation proof of concepts to Lakeside prospects/customers/partners (sometimes alongside partners)
  • Enablement sessions with channel partners pitching value propositions to partner sales team and technical team
  • Provide support to Inside Sales team
  • Explain complicated technical solutions and pitch them at the required level of your audience with your end goal being to convince them to buy, resell or recommend Lakeside Software solutions

Minimum Requirements

  • BA/BS Degree or equivalent experience with at least 2 to 3 years of work experience
  • Virtual Desktop Infrastructure experience a must
  • Excellent written/verbal communication, organization, presentation, and project management skills
  • Experience delivering solutions to large enterprises (Fortune 500, FTSE 100 etc.)
  • Experience with technical documentation and presentation experience
  • Ability to conduct meetings, document actions and follow up with all parties involved
  • Ability to troubleshoot and analyze computer systems and software, then articulate the problem and solution to all audiences
  • Willingness to learn and adapt in a fast-paced environment
  • Ability to work individually and within a highly collaborative team setting
  • Professional certifications in technology like Microsoft, Vmware and Citrix such as MCP, MCSE, CCA or CCEA preferred
  • Understanding of virtualization technologies such as VMware, Citrix and Microsoft
  • Broad understanding of technologies covering many of the following:
    • Desktop technologies and solutions
    • Windows Server technologies
    • Virtualization technologies and techniques such as server-based computing, desktop virtualization
    • LAN/WAN networks

Employment Details

Hours: Full Time
Department: Sales & Account Management
Travel: 50-75%
Location: Detroit Metro Area

Lakeside Software is an Equal Employment Opportunity employer that pursues and hires a diverse workforce. Lakeside does not make hiring or employment decisions on any basis protected by applicable local, state, or federal laws or prohibited by Company policy.