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Apply For This Position Technical Solutions Engineer - Systems Integrators, US, Romania, Bulgaria, and India

Department

Sales & Account Management

Location

US, Romania, Bulgaria, and India

This is an excellent opportunity to join an exciting software company that is rapidly growing. Lakeside Software is looking for talented individuals to join our Systems Integrators technical team and help us provide exceptional service to our growing customer base from Global Systems Integrators.

Job Requirements

As Technical Solution Engineer - Systems Integrators you will work as part of the Global Systems Integrators team. Your primary goal will be to work with the Systems Integrator managers to embed Lakeside SysTrack into the System Integrator offerings. You will be responsible for identifying the technical requirements within an offering, matching them to Lakeside Software solutions, and accelerating the adoption cycle by positioning and demonstrating market differentiators. You will provide product demonstrations, evaluation proof of concepts, documentation and enablement to support the goal. You will be able to talk and explain complicated technical solutions and pitch them at the required level of your audience.

Professional Qualities

Knowledge, Skills and Abilities

  • BA/BS Degree (or equivalent) with at least 5 years of work experience
  • Ability to build effective relationships at all levels of the organization and maintain a high level of customer service at all times
  • Proven successful Sales Engineering background
  • Proven ability to generate revenue, including sales target accountability
  • Excellent written/verbal communication, organization, presentation, and project management skills
  • Experience delivering solutions to large enterprises (Fortune 500, FTSE 100, etc.)
  • Technical documentation and presentation experience required
  • Ability to conduct meetings, document actions and follow up with all parties involved
  • Ability to troubleshoot and analyse software
  • Ability to assist with revenue generation, including sales target accountability
  • Willingness to learn and adapt in a fast-paced environment
  • Ability to work individually and within a highly collaborative team setting
  • Previous experience of the software sales market
  • Previous experience with enterprise level top-tier technical support desirable
  • Previous experience with Systems Integrators desirable

Technical Skills and Knowledge

  • Professional certifications in technology like Microsoft, Citrix, and VMware such as MCP, MCSE, MCT, CCA, CCEA, VCP, VCAP, and VCI desirable
  • Experience of transformational outsourcing and understanding of the principles and challenges involved
  • Broad understanding of ICT technologies covering many of the following:
    • Desktop technologies and solutions
    • Windows Server technologies
    • Virtualization technologies and techniques such as server-based computing and desktop virtualization
    • End-user support tools/techniques
  • Understanding of relational databases is a plus, SQL query language and scripting, Microsoft SQL Server, and other related Microsoft Business Intelligence technologies (Reporting Services, Integration Services, Analysis Services)
  • SQL query skills are highly desirable; this is an essential skill for success
  • Scripting and PowerShell familiarity is desirable

Personal Attributes

  • Act with integrity
  • Articulate
  • Active listener
  • Attention to detail
  • Team player
  • Persuasiveness
  • Problem solving
  • Technical curiosity