Why your peers choose Lakeside software over Nexthink

Gain unprecedented visibility across your entire IT estate and deliver an exceptional digital experience that makes your workforce more productive.

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Lakeside

Next Think

Supports Windows, Mac & Linux
Collects over 10,000 datapoints
Collects data when a system is offline
Customizable IT Surveys and Announcements
Custom Dashboards
Intelligent User Segmentation
Predictive Intelligence
Built In Scripting Engine

The web interface is very simple and intuitive. Monitoring resource consumption is a big focus for us and the insight we now have is a game changer.

 

Steve Meker
Sr. Systems Engineer, End User Computing

IBM logo

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Transform your help desk

As employee IT incidents become challenging to resolve, both ticket costs and MTTR rates are escalating at an alarming rate. Lakeside Assist addresses both challenges head on. By instantly prioritizing and rapidly solving common device issues through single-click automation capability, Assist dramatically improves both overall help desk efficiency and end-user experience.

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Don’t just think. Know

You cannot fix and improve what you do not know. By capturing the entirety of the end-user experience, Lakeside is able to provide IT with the most complete and accurate set of actionable data available. When you see more and know more, you can ultimately do more

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Proactive IT operations

With built-in artificial intelligence that delivers insights to your teams without having to rely on submitted tickets, our solution helps you proactively resolve incidents before they affect your users.


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See how Lakeside’s Digital Experience Cloud, powered by SysTrack can help your IT organization to:

  • Shift IT from reactive to proactive
  • Reduce MTTR by up to 30%
  • Improve helpdesk and employee productivity
  • Reduce software and hardware budgets
  • Better enable the success of your digital workspace and digital transformation initiatives

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