Get Ready for DEXterity 2021

5 reasons not to miss Lakeside’s virtual conference taking place May 26-27

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Be sure to check back for more details as they become available. Updated on May 21, 10:36 a.m. ET.

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More than a year after most organizations sent employees to work from home, the real work is just getting started for digital workplaces.

Because in a post-pandemic world — where remote and hybrid work are becoming a permanent part of business — organizations face a new challenge: A growing disconnect between employee, IT, and C-level priorities when it comes to digital employee experience and the path to productivity.

But where to even begin closing these digital workplace divides?

Start by attending Lakeside Software’s first-ever DEXterity Virtual Conference 2021, taking place Wednesday and Thursday, May 26-27. The free, two-day digital event will cover a variety of digital workplace topics — from industry knowledge to technical expertise — delivered by Lakeside experts, prominent industry leaders, and guest speakers from across industries with practical advice on solutions and strategies.

Details on DEXterity 2021

• Wednesday and Thursday, May 26-27, at 9 a.m.-2 p.m. ET | 3-8 p.m. CET
• Free and open to attendees in the Americas and EMEA
• Registration, agenda, and speaker bios

Skip to FAQs: What You Need to Know About DEXterity

What You’ll Experience: A Quick Overview

• Opening address by Lakeside founder and CEO Mike Schumacher
• Wednesday keynote by Matt Cain, vice president and distinguished analyst at Gartner
• Thursday keynote by Angela Salmeron, associate director of IDC’s European Future of Work
• Guest appearance by New York Times bestselling author and podcaster Gretchen Rubin (Thursday)
• A first look at Lakeside’s latest product innovations (Wednesday)
• Exclusive market research on remote work and digital employee experience (Wednesday)
• Practical advice on strategies and solutions from Lakeside experts, customers, and tech partners
• Two breakout-session tracks: help desk operations and digital workplace planning (Thursday)
• Live peer networking opportunities

5 DEXterity Highlights Not to Miss

1. Meet the community powering DEM innovation.

DEXterity 2021 will be packed with thought leadership, technical expertise, and case studies that not only highlight uses for digital experience management in a variety of industries, but also the overall importance of digital employee experience (DEX) to the future of work.

You’re invited to attend sessions featuring:

• Insights into the future of work and digital workplaces presented by top analysts at Gartner and IDC.
• Informative presentations and Q-and-As with Lakeside experts, customers, and tech partners (including Intel, IGEL, and Citrix).
• Perspectives from guest speaker Eva Helén and bestselling author Gretchen Rubin (“The Happiness Project”).
• Exclusive Lakeside research that reveals insights about remote work and DEX from three different perspectives: C-level, employees, and IT leaders.
• Updates about Lakeside’s upcoming product innovations and cloud platform capabilities.

2. Insights from top analysts in the industry.

What are the forces driving digital workplace changes? How do they impact digital employee experience? What can IT do to adapt to these changes and improve DEX? And what will this mean for the future of work?

Dive deeper into the latest industry research and insights presented by guest analysts during both days of the forum. Keynote speaker Matt Cain, vice president and distinguished analyst at Gartner, will help kick off Wednesday with a session on eliminating digital friction and enhancing digital dexterity, followed by Angela Salmeron, associate director of IDC’s European Future of Work, who will deliver the opening session on Thursday.

3. Exclusive market research regarding remote work and digital employee experience.

About 90% of C-level executives rate digital employee experience as a medium to very high priority for their organizations post-pandemic, according to a recent survey. Yet only about half report their organizations are actively measuring DEX.

And many IT leaders (60%) don’t even see the need for improving DEX, despite a majority of C-level and employee respondents (64% of both) rating current DEX as average to very low.

So why is there such a divide about digital workplaces?

Lakeside CMO Bill Hobbib digs deeper into new Lakeside research conducted by ESI ThoughtLab about remote work, DEX, and future goals from the perspectives of C-level execs, employees, and IT leaders in various industries during a general session on Wednesday.

4. Deepen your knowledge of help desk operations and digital workplace planning.

The second day of the event will feature two different tracks of specially themed sessions — help desk operations and digital workplace planning — so you can explore topics most relevant to you. Here’s what to expect:

• Help desk operations

Tune in for sessions about network optimization; proactive and predictive IT tools and solutions; automation; and remote work troubleshooting that can bring your service operations to a whole new level.

• Digital workplace planning

Save your spot for sessions focusing on how digital experience management can help right-size digital workplaces and transform employee experience; a Microsoft Windows Virtual Desktop expert panel; and a session on reducing costs and increasing value with Citrix and WVD.

5. Lakeside customers discuss enhancing digital employee experience.

Looking for real-world examples of strategies that helped improve digital workplaces and employee experiences?

Lakeside customers — including representatives from Florida Blue, Rockefeller Capital Management, BDO, and more — will be featured throughout the two-day event to discuss their own transforming workplaces, as well as practical advice for solving remote work challenges and improving digital experiences.

FAQs: What You Need to Know About DEXterity

Q: Is there a fee to participate?

DEXterity 2021 is free to attend and only requires registration to participate. Visit the event page to sign up.

Q: Is this event only for IT?

This event is open to anyone interested in learning more about insights and solutions shaping the future of digital workplaces, and features panel discussions and sessions ranging from broad industry trends to more technical topics.

Q: Where can I see the event’s full agenda?

Visit our event page to see the list of session for both days, as well as speaker bios and other details.

Q: For the second-day breakout sessions, do I have to choose just one of the two track options — help desk or digital workplace planning — or can I pick from both?

Although we’ve made it easy for participants to join breakout sessions by grouping similar topics into two different tracks, you’re welcome to pop into any of the sessions.

Q: I might not be able to attend both days. Can I join whenever I’m available?

No problem! Feel free to join at any point during the conference.

Q: I would like to share this with my colleagues. What link should I use?

For more details about the event or to register, please visit our “Ask expert” page.