Unleashing the Power of End-User Experience Management
Empowering organizations to deliver superior digital experiences
End-User Experience Management (EUEM) is a process of monitoring, measuring, and optimizing the digital experience of end-users with end-user monitoring tools as they interact with a software application or digital device.
By monitoring and optimizing the end-user experience with end-user monitoring software, organizations can stay ahead of the competition and deliver a superior user experience that drives business success.
End-user experience monitoring tools helps IT to better engage and empower employees at work by leveraging:
Real-time analytics
Employee sentiment data
Automated remediation
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The Deepest End-User Experience Data in the Industry
Lakeside’s end user monitoring tools provides the deepest end-user experience data and actionable insights in the industry. By using a patented, ultra-lightweight agent that can be deployed to a variety of endpoints, Lakeside’s end-user experience monitoring software anonymously and securely gathers more than 10,000 data points every 15 seconds.
With higher frequency collection, IT can drive more accurate insights and better proactive recommendations with end-user performance monitoring tools for:
Employees
IT fully understands and improves their digital employee experience.
IT Workplace Planning and Service Desk
Accelerating deployments and remediation using real-time data and advanced telemetry intelligence.
Businesses
Optimizing IT assets and improving refresh cycle decisions.
Understand and Proactively Optimize the User Environment with a Single Source of Truth
The Digital Experience Cloud Platform, Powered by Systrack
Lakeside Software’s digital experience platform, powered by SysTrack, helps you proactively measure, analyze, and optimize your employees’ digital experience anywhere they are working with digital employee experience tools. By capturing and analyzing the industry’s deepest set of end-user experience data, our solution provides rapid insights that allow your IT teams to prioritize and proactively address the most urgent challenges affecting digital employee experience. Lakeside was also named a Leader in the Forrester WaveTM: EUEM Report for Q3, 2022.
Improve End-User Productivity
Reduced Employee Downtime
Accelerate Digital Transformation
#1 Rated Digital Experience Management Platform
Most anticipated tool in our VDI optimization
Steve M.
Sr System Engineer
Excellent Product. Saves hours of manual tech-work
William S.
Sr System Engineer/Team Lead
Fantastic insights into EUC estate
