Gartner Digital Workplace Summit Banner - The End of I.T. as you know it.

The Future of IT Awaits at Gartner Digital Workplace Summit 2025!

Traditional IT is dead. At the Gartner Digital Workplace Summit 2025, discover how Lakeside is helping our customers shatter decades-old IT paradigms. 

Join us as we unveil how you can: 

  • Eliminate reactive firefighting forever 
  • Use predictive analytics to make tickets obsolete 
  • Make proactive IT your new reality 

Don’t just adapt to change—lead it. Connect with the industry change-makers who are already transforming IT operations. 

Event Details:

Booth Number: 416
Date: March 12-13th
Location: Gaylord Texan Hotel & Convention Center, Grapevine, TX

“The end of IT as you know it: How AI killed the IT ticket”

The IT help desk is dead. Sensor technology, agentic AI, and AI-assisted self-help are making the break/fix model obsolete by constantly monitoring device health and providing automation remediations. Proactively applying the power of data and automations across all similar, intelligent devices in the enterprise estate makes IT tickets unnecessary and maximizes productivity, ensuring a personalized, superior digital employee experience.

Join Lakeside and Lenovo to explore these enterprise IT shifts, powered by AI that doesn’t just respond but anticipates and acts.

Exclusive Session featuring Lakeside + Lenovo
Date: March 13th
Time: 2:45 – 3:15 pm
Location: Texas Ballroom D

Let’s usher in the new era of IT together.

  • Join the exclusive Thursday session with Lenovo: “The end of IT as you know it: How AI killed the IT ticket”.
  • Stop by the booth for giveaways: Head to booth 416 to see how you can lead the charge on proactive IT, and grab some swag while you’re there.
  • Grab a drink during Happy Hour: Be sure to grab an app and a drink and stop by our booth for some giveaways during the Happy Hour on Wednesday.

Join us March 11 for the SysTrack User Group Meet-up!  

Kick off Gartner Summit week with Lakeside Software’s SysTrack User Group Meet-up on Tuesday, March 11, 2025, from 12 pm to 5 pm. Lakeside will be live and in-person with technical discussions, peer exchanges, best practices, and some great food and fun: 

  • Network – with fellow SysTrack users from companies across the U.S. 
  • Learn — best practices, tips n’ tricks, key use cases from SysTrack experts 
  • Share – your SysTrack experiences with the Community and have some fun! 
Event Details:

Date: Tuesday, March 11, 2025
Time: Noon to 5pm
Location: Gaylord Texan Hotel & CC, Vineyard Tower, Room San Saba 4, Grapevine, TX

RSVP by completing form below.

Ready to Connect?