IT Service Management Software, Powered with Real Time Data from The Edge
Lakeside Software named a Leader in The Forrester Wave™: End-User Experience Management, Q3 2022 report
Employees estimate they could be an average of 22% more productive with the right digital infrastructure and toolsets. See how Lakeside’s edge-collected data and persona-based workflows simplify IT management solutions.
Reduce MTTR and ticket escalation rates
Run automated and mass-heal remediations
Drill into historical and real-time performance data
Predict issues across the enterprise
Act with efficiency at the service desk through insight-based reports
Manage the relationship between technology performance and business outcomes
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Pave the Way to Self-Healing IT via IT Management Solutions
Self-healing systems help organizations to better meet business outcomes because IT costs and employee productivity are key performance indicators (KPIs).
A self-healing support desk enables the shift from reactive to proactive IT operations. Benefits include:
Increased IT efficiency and scalability
Lower IT costs
Reduced downtime and higher productivity
Enhanced digital experience and employee satisfaction
Understand and Proactively Optimize the User Environment with a Single Source of Truth
The Digital Experience Cloud Platform, Powered by Systrack
Lakeside Software’s digital experience management platform helps you proactively measure, analyze, and optimize your employees’ digital experience anywhere they are working. By capturing and analyzing the industry’s deepest set of end-user experience data, our solution provides rapid insights that allow your IT teams to prioritize and proactively address the most urgent challenges affecting employees’ digital experience.
Improve End-User Productivity
Reduced Employee Downtime
Accelerate Digital Transformation
#1 Rated Digital Experience Management Platform
Most anticipated tool in our VDI optimization
Steve M.
Sr System Engineer
Excellent Product. Saves hours of manual tech-work
William S.
Sr System Engineer/Team Lead
Fantastic insights into EUC estate
