VMware Again Chooses Lakeside Software to Accelerate Desktop Virtualization Assessments

Bloomfield Hills, Michigan — August 9, 2012 — Lakeside Software announced today that the company and VMware have renewed their agreement to utilize SysTrack IT business intelligence tools to deliver virtualization projects. The contractual relationship reflects a recommitment to the partnership between the two companies to assist customers and partners in adopting desktop virtualization based on VMware View™.

Under the terms of the agreement between the companies, VMware Technical Services Professionals (VTSPs), including the VMware Professional Services Organization (PSO), may continue to leverage Lakeside Software SysTrack assessment, design and planning tools to support and accelerate VMware View and VMware ThinApp™ deployment opportunities in presales and postsales desktop assessments. VMware Professional Services Partners around the world may continue to leverage SysTrack software in desktop virtualization projects.

SysTrack is a powerful tool suite for helping organizations plan and optimize application delivery strategies, realize substantial savings in desktop and application costs — all while optimizing the end user experience. SysTrack provides a comprehensive, real-world view of the activity taking place across an organization’s desktop computing environment. SysTrack provides accurate assessment information to plan and implement a successful virtual desktop platform, and delivers it in a packaged report format that provides easy-to-understand answers to the various stakeholders involved in the process. Desktop Virtualization can significantly improve the user experience, application delivery and productivity at lower cost of ownership.

SysTrack has rapidly gained momentum in helping enterprise customers assess and plan for desktop optimization and virtualization because it delivers a process-oriented approach that spans the full range of technologies needed during the desktop project lifecycle. Beginning with discovery and assessment, continuing with design and capacity planning, business case development through ROI modeling and ending with ongoing end user experience management, only SysTrack provides the needed continuum of tools required for success.

SysTrack can precisely quantify the user experience of each and every user, or of defined groups of users, or of the entire enterprise. SysTrack provides granular visibility with system, user, and application forensic capabilities and sophisticated reporting intelligence to deliver a best-in-class feature set for both physical and virtual systems. Uniquely, SysTrack maps this comprehensive application behavior to display protocol traffic, system resource analysis, integrated event and fault tracking, automated backend-server detection and analysis and other data to provide you with unprecedented insight into the dynamics of the end-user environment.

Supporting Quotes

Carrie Reynolds, director of channel sales, Lakeside Software: “VMware is a widely acknowledged leader in the virtualization space, and this agreement confirms SysTrack’s primacy as the preferred analytical tool for accelerating virtualization projects. This agreement extension will allow both organizations to continue to deliver unparalleled value to our joint customers.”

Bob Good, SE director – Central Area, VMware: “Desktop assessments led with robust analysis tools such as SysTrack significantly help customers accelerate the benefits of desktop virtualization and validate the path to VMware View implementations. SysTrack helps our professional services partners get customers on the path to cloud computing faster, while improving and maintaining optimal end user experience.”

About Lakeside Software

Lakeside Software is the leading provider of business intelligence solutions for IT professionals. The SysTrack data platform includes solutions for User Experience Scoring, End-to-End Monitoring, Problem Diagnostics, VDI Assessment & Planning and Power Management that empower IT with the actionable information to dramatically improve productivity and reduce costs. The patented DataMine distributed relational database architecture aggregates user-level data unmatched in depth and quality, enabling SysTrack’s sophisticated reporting intelligence to deliver unprecedented insight into application usage and resource utilization.

Lakeside Software, SysTrack, and DataMine are registered trademarks and/or trademarks of Lakeside Software, Inc. in the United States and other jurisdictions. Third-party trademarks mentioned are the property of their respective owners.