Working with leading partners to bring leading Workplace Analytics
Strategic Lakeside Software Partners
A critical part of our offering, our partnerships allow us to continue our efforts in helping optimize IT environments for end users. Through our strategic partnerships, we are able to provide vendor-specific assessments on their services and solutions, implementation guidance for deployment and monitoring support for IT thereafter.
A product of the merger between CSC and the Enterprise Services business of Hewlett Packard Enterprise (HPE), DXC is a leading, independent, end-to-end IT services company. Their Workplace and Mobility Services arm helps organizations embrace the new ways of working in order to move to a secure, richer, digital workplace experience.
Through our partnership, Lakeside Software’s SysTrack helps enable DXC’s analytical capabilities for proactive support by providing DXC’s Workplace and Mobility Services arm with the endpoint visibility and analytics they need to resolve end user problems impacting productivity.
HP focuses on simplifying technology experiences for its customers - from individual consumers to the large enterprises. Among HPs integral offerings is their Client Virtualization, Analysis and Modeling service, for planning and implementing successful virtualization projects.
Lakeside Software helps enhance this service by providing the superior end user experience data HP clients need to help implement HP client virtualization solutions and achieve a greater return on technology investments.
"One of the key success criteria for a client virtualization project is to understand the user segments in a customer environment, which are suited to Client Virtualization, and the workload your virtualized desktops will require.Tom Norton
Examining your current workload on existing clients, on a per user basis, is the best way of determining the server, storage, and network requirements you’ll need specific to your environment and usage, to accurately plan the implementation. Extending that understanding to the details of the applications and how they are used, as well as which applications can or should be virtualized, fills out the rest of the client virtualization picture. With these essential pieces of information you can effectively model your client virtualization infrastructure.
HP uses Lakeside’s SysTrack product, and has built our Client Virtualization, Analysis & Modeling service around that product, because of its specific capabilities to uncover these details."
NTT Data is a top 10 global IT Services provider whose Virtual Workspace Service Practice focuses on strengthening and simplifying user experience workspace virtualization.
Today, NTT Data’s Virtual Workspace Services uses SysTrack to examine the details of each user’s experience, develop personas, and pinpoint specific elements to determine what a user needs from their IT environment. With SysTrack, NTT Data is able to help IT organizations understand exactly what is the state of their environment using data directly from the organization’s environment.
Fujitsu, the world’s fifth-largest IT services provider leading Japanese IT and communication technology company, has been one of the leading proponents for end user analytics.
Today, Fujitsu brings end user analytics to practice through their Workplace Anywhere offerings, providing organizations with a single platform in which to gather real time and historical data from any source.
Powered by SysTrack Technology, Fujitsu’s End User Analytics is able to provide their customers with end user analytics, end user experience, monitoring and hosted virtual desktop monitoring.
"SysTrack enhances our ability to analyze our customers’ environments and deliver improved end user experiences by deriving deeper insights from their data and usage. The dynamic dashboards allow us to create complex, real-time views into critical information on demand."Nicholas Lee
End User Services
A leading provider in consulting, technology and outsourcing services, Capgemini has been developing their My Workspace offering to deliver a single, secure platform through which users can access all of their data and services via any device.
Today, Lakeside Software helps enable Capgemini to optimize the My Workplace offering. By using SysTrack, Capgemini uses their customers’ end user data improve their IT services, end user experience, risk posture, and contract efficiency.