A new way of working
This new way of working has put tremendous pressure on existing IT infrastructure and processes. Devices can no longer be accessed by simply walking down the hall. Applications are frequently cloud-based, meaning reliability is often at the mercy of a third-party provider. Employees are using multiple devices, adding further complexity to an already complicated environment.
All combined, finding that single source of truth has become all the more difficult for IT.
Put IT on the digital doorstep of your employees
The only way to address today’s most pressing user-experience challenges is through a cloud solution that captures complete digital experience data at scale, proactively detects priority issues, and then automates actions and resolutions.
Lakeside’s Digital Experience Cloud and its Intelligent Edge approach was purpose-built to provide value across these areas for hybrid, highly-distributed workplaces. The Intelligent Edge collects more than 10,000 data points every 15 seconds at the edge and then combines this with hundreds of smart sensors constantly running investigations on every endpoint to automatically detect and resolve issues on directly on the endpoint without intervention from IT.
Powerful analytics are applied to this rich repository of content to drive rapid detection of IT anomalies affecting users, allowing IT to proactively manage experience and prioritize service delivery. This is done with the only solution that’s cloud-optimized for scalability, security, and anonymity, which allows you to deploy quickly and satisfy all regulatory requirements around privacy compliance.