Remote Workforce | Lakeside Software

The Future of Work

Making remote work work for you

With the current trend of remote and hybrid work, digital employee experience is the key to unlocking a productive and engaged workforce. However, managing remote teams has its downsides, many of which involve workplace technology and remote management tools. That’s why it has been crucial to have an IT strategy that emphasizes digital employee experience with remote workforce tools.

By monitoring remote working experiences and environments, IT can:

Understand how corporate resources are utilized by remote workers

Qualify how latency, bandwidth, and other factors impact UX

Discover end users’ external hardware

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Understanding the Digital Experience of Your Remote Workforce

Poor digital experience can hinder employees’ ability to get their jobs done. The first step to improving digital employee experiences is to understand the specific struggles end users face with remote workforce monitoring software.

According to Lakeside research, here are some of the most common problems faced by employees working remotely:

More distractions

Less effective collaboration between team members

Data privacy and security issues

Lack of help desk responsiveness

Understand and Proactively Optimize the User Environment with a Single Source of Truth

The Digital Experience Cloud Platform, Powered by Systrack

Lakeside Software’s digital experience platform, powered by SysTrack, helps you proactively measure, analyze, and optimize your employees’ digital experience anywhere they are working with digital employee experience tools. By capturing and analyzing the industry’s deepest set of end-user experience data, our solution provides rapid insights that allow your IT teams to prioritize and proactively address the most urgent challenges affecting digital employee experience. Lakeside was also named a Leader in the Forrester WaveTM: EUEM Report for Q3, 2022.