Case Study

Community Banking | Proactive Support

Large Midwest US bank integrates SysTrack to improve help desk and end-user experience

Visibility gaps became a big area of concern for a community-minded bank with more than 4,700 employees. Without endpoint data, IT faced challenges with assessing workload stresses, right sizing, refresh planning, and providing support to end users. 

Explore the ways SysTrack helped the bank establish proactive help desk support, plan virtualization and optimization projects, and see an accelerated ROI.