Case Study

Law

With a team of more than 300 lawyers in 14 countries spanning Central and Eastern Europe, Schönherr is a leading regional law firm that works with transnational companies to develop solutions to complex business law challenges. Schönherr is committed to providing the highest-quality legal advice to their customers by leveraging the ideas of their own diverse, tech-powered workforce. To do so, their IT team uses SysTrack to manage end-user experience and proactively support users when issues arise, ensuring minimal productivity impact. 

In the customer's words: “We highly recommend SysTrack, especially if you have a distributed corporate structure and centralized IT. With SysTrack, you can collect all the endpoint data—and analyze it—even historically. This is especially important if you want to analyze processes and structures and plan for the future. SysTrack is particularly helpful in an environment that is support-intensive.“