Digital Experience Management for ServiceNow
Transform the entire help desk experience with Lakeside’s ITSM integrations
Instead of costly deskside support or lengthy phone calls, what if your service desk team could travel back in time to the scene of the incident? So that every time an end user opened a ticket, technicians could immediately access all the relevant device, network, and application information pertaining to the issue with full real-time and historical visibility.
Download this solution brief to discover how this can be accomplished with Lakeside Software’s applications for ServiceNow: Lakeside Assist for ITSM and SysTrack Asset Optimization.