Solution Brief

Root Cause Analysis for More Productive IT

How end-user experience can simplify root cause discovery, and hasten event correlation and analysis

High-performing IT environments enable IT teams and end users to be more productive, saving time and money for the organization. Root cause analysis (RCA) boosts IT efficiency and improves the performance of business-critical technologies and services by treating the source of the problem rather than symptoms.

In this one-pager, learn how Lakeside Software's Digital Experience Cloud, powered by SysTrack, can accelerate the RCA process and help:

  • Prevent repeat issues, user downtime, and escalating support tickets
  • Reduce mean time to resolution (MTTR) and save IT time for higher-level tasks
  • Discover related and underlying issues that could pose costly risk or compliance problems