Solution Brief

SysTrack Workspace Analytics for ServiceNow

Imagine if your IT service desk had an “endpoint time machine.” Imagine if every time an end user opened a ticket, service desk technicians could immediately have access to all the relevant device, network, and application information pertaining to the issue. The reduction in time and effort required to resolve issues impacting users at the endpoint would be significantly improved, and the end user would be back to full productivity sooner. This can be accomplished today with SysTrack Workspace Analytics for ServiceNow

 

 

 

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