Derive the most value out of your IT assets
IT asset optimization has become increasingly difficult but for a good reason: organizations have embraced new IT solutions for the improvement of overall workflow. However, those same technologies have also prompted a mismatch between IT expenses and the needs of end-users. To optimize the cost of technology for the needs of end-users, a closer match between utilized and installed or purchased IT resources is more important than ever.
Know what applications, versions and licenses are in your environment and which are being used
Identify the right style and spec of the end point device for each user based on what they actually consume and their observed workstyle
Pinpoint the optimal time for a hardware/endpoint refresh
Be aware of all the servers and desktops in your network
Perform deployment assessments on hardware upgrades, refreshes, Windows 10, VDI and more!
Find root causes for failures and performance degradation issues
Achieve IT/Service provider SLA transparency
Application License Utilization Management
From cost reduction initiatives to software audits, there are many reasons why application license utilization management has increased in popularity. SysTrack uniquely monitors and analyzes endpoint data and provides an accurate view of the licensing landscape along with its utilization. The result? IT that is powered to efficiently manage application licenses based on actual need and usage
“Does our technology fit our business needs?” is a question looming over the heads of many IT teams. The truth is that just as organizations experience improvements in costs and workflow from new technologies, they also see a heaping number of unnecessary applications, licenses, processing power and storage. With SysTrack’s need-based procurement capabilities, organizations track the utilization of nearly every IT resource on every physical or virtual desktop. This capability helps optimize IT procurement and ongoing IT maintenance according to actual business need, not gut.
IT/Service Provider SLA Transparency
SLA’s in nature are straight forward agreements but they raise questions many IT teams struggle with answering such as, “When issues occur, who can fix them?” or “What are the root causes of SaaS issues?” Similarly, SLA vendors have difficulties vetting the claims they initially set out to achieve. SysTrack not only monitors the up and downtime for specific SLA’s, but it also quantifies the productivity impact those issues have on those who matter most: the end-users. When downtime is identified by SysTrack, IT teams can use SysTrack to expedite the problem resolution and minimize any lost productivity.