Why Systrack

Measuring & Managing IT Success Has Never Been Easier

Our mission is to provide the tools IT needs to design, manage and enhance end-user experience

We help your IT teams understand and improve the way technology is affecting productivity

Increase Productivity

Lower IT resource downtime with better end-user experience

Peak Performance

Right-size IT solutions, balance resources and optimize the allocation of IT assets

Minimize Overhead

Reduce administrative labor in the planning process

Enhance Security

Increase security using built-in endpoint auditing and assessment


Taking only 1% CPU, our SysTrack agent will not bother your users and administrators love us for it

Single System

Rely on actionable performance insights from your entire computing environment using a single system of record


Account for all your endpoints, up to over 400,000 seats

Mobile Ready

Empower your users with a smooth end-user experience on mobile by optimizing technology for the end-user and staying on top of changing requirements

Cloud Ready

Collect data on-premises and online


Collect data on or offline and be confident end-users and IT administrators remain in compliance

Margaret Arakawa General Manager
Windows 10 & Devices, Microsoft

"Lakeside Software provides essential IT telemetry for Windows 10 with their SysTrack end-user analytics platform. SysTrack helps customers reduce helpdesk costs and improve risk management by providing an ‘inside out’ view of desktop performance and user interactions."

How it Works

The Challenge

The way people work is changing. Across the world, staff is turning to apps and devices that allow them to work their own way - to get more done, faster. These new technologies represent great opportunity but also a challenge for IT, who looks to run a cost-effective operation while optimizing for the digital experience.

The Solution

SysTrack provides deep insight into end-users, the business processes that encompass their jobs, and the technologies they use to get work done. By not only monitoring but also analyzing those three key areas, SysTrack provides you with actionable intelligence for delivering a superior end-user experience and enabling productivity.

1. Data

An invisible agent to end-users, SysTrack sits directly on the endpoint and collects nearly any feasible entity including performance objects, log entries, registry keys and more!

2. Monitoring

Working entirely on user mode, SysTrack continuously monitors telemetry, or data, on virtually every aspect impacting the end-user experience: from application performance to hardware to network.

3. Analytics

After the endpoint telemetry has been gathered, SysTrack analyzes it looking for trends and correlations in the data and allows the point of collection to use a small amount of its resources to prevent the need for central processing.

4. Insight

Given SysTrack's analytical nature and wide set of data points ingested at the endpoint, the insights SysTrack presents are numerous and widespread. Whether you are looking for a report on the state of your environment, its assets and its users or guidance on your upcoming migration or optimization projects, SysTrack can help.

Technology Overview

The core function of SysTrack's endpoint agent is to feed the Lakeside Software DataMine™ engine with rich, representative metrics from the endpoint. The result? A collection platform that scales to millions of systems with a simple, easy to manage hierarchical architecture and a minimal number of supporting servers.

Lightweight data collection agent
Minimal supporting servers
Patented distributed database approach
Customizable data collection engine for privacy control
Hierarchical architecture
Reporting for visibility into the total environment

Ready to Get Started?