Nexthink Isn’t the Only Option. See Why Enterprises Choose Lakeside SysTrack.

Experience superior digital workplace management with SysTrack – gain deeper endpoint visibility, reduce IT tickets, and measurable enhance your digital employee experience.

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SysTrack: The Ultimate Digital Experience Management Platform

Lakeside Software’s SysTrack delivers unmatched visibility and analytics to optimize your digital workplace

The SysTrack Difference

SysTrack is a comprehensive workspace analytics platform that quantifies the end-user experience and provides actionable insights for IT teams. Unlike other solutions, SysTrack collects over 10,000 data points per endpoint with minimal system impact, giving you unparalleled visibility into your IT environment.

Enterprise Ready

Scalable to 500,000+ endpoints with enterprise-grade security and compliance features.

Cloud or On-Premises

Flexible deployment options to fit your IT strategy and security requirements.

Key SysTrack Features

Advance Data Collection

Collects over 10,000 data points from each endpoint with minimal impact on system performance.

Real Time Monitoring

Continuous real-time visibility into endpoint health, application performance, and user experience metrics.

Low System Overhead

Lightweight agent uses less than 1% CPU and minimal memory, even during intensive data collection periods.

Customizable Dashboards

Create role-specific views with key metrics for executives, IT teams, help desk staff, and end-users.

Comprehensive Capabilities

Digital Experience Monitoring

SysTrack provides comprehensive insight into all factors affecting end-user productivity.

End-to-end visibility of the entire user experience
Quantifiable user experience scoring
Automated detection of degraded user experiences
Root cause analysis for performance issues

IT Analytics & Automation

Transform raw endpoint data into actionable intelligence for IT teams.

AI-powered anomaly detection and pattern recognition
Proactive issue identification before user impact
Automated remediation for common problems
Predictive analytics for hardware and application performance

Enterprise Integration

Seamlessly connect with your existing IT management ecosystem.

Pre-built connectors for popular ITSM platforms (ServiceNow, BMC, Jira)
Open APIs for custom integration development
Bi-directional data sharing with CMDB and asset management systems
Enhanced ticket enrichment with contextual endpoint data

See How SysTrack Compares to Nexthink

Lakeside vs. Nexthink: The Complete Comparison

See why IT professionals choose Lakeside Software for superior endpoint visibility and digital employee experience management.

Feature	Lakeside SysTrack	Nexthink
Endpoint Data Collection Depth	10,000+ data points	Limited data collection
Real-time Analytics	Continuous real-time monitoring	Periodic updates
AI-driven Insights	Advanced ML models with predictive analytics	Basic algorithmic insights
Enterprise Scalability	500,000+ endpoints with minimal overhead	Performance issues at scale
Total Cost of Ownership	Lower TCO with comprehensive solution	Higher TCO with add-on modules
Implementation Time	Faster implementation (weeks vs months)	Longer implementation cycles
User Interface	Intuitive dashboards with drill-down capabilities	More complex interface requiring additional training

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SysTrack’s Competitive Advantage

Discover the unique differentiators that make Lakeside Software’s SysTrack the superior choice for enterprise digital experience management.

Patented Sensor Technology

SysTrack’s patented lightweight sensor technology collects more comprehensive data while using less than 1% of CPU and minimal memory. This allows for continuous monitoring without impacting end-user performance – a significant advantage over Nexthink’s more resource-intensive approach.

AI-Driven Analysis

While Nexthink offers basic alerting, SysTrack provides advanced AI-driven analysis capabilities that identify patterns and predict issues before they impact users. Our proprietary machine learning models continuously improve, learning from your environment to provide increasingly accurate insights.

Flexible Deployment Options

SysTrack offers unmatched deployment flexibility with on-premises, private cloud, SaaS, or hybrid options to fit any IT environment. This flexibility allows for easier integration with existing security policies and data sovereignty requirements compared to Nexthink’s more limited deployment models.

End-to-End Visibility

Unlike Nexthink’s modular approach, SysTrack provides complete end-to-end visibility of the entire digital experience out of the box. From hardware metrics to application performance to user behavior, SysTrack captures the complete picture without requiring additional modules or add-ons.

Customer Success Spotlight

Honda

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Etrade

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General Mills

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Why IT Leaders Switch to Lakeside

Discover the tangible benefits organizations experience after implementing Lakeside’s Digital Employee Experience platform.

Proactive IT Support

Identify and resolve issues before they impact users, reducing ticket volume by up to 35% compared to Nexthink.

Industry-Leading ROI

150% better return on investment compared to Nexthink with all features included in base licensing.

AI-Powered Analytics

Advanced machine learning that identifies patterns and predicts issues 40% faster than competitive solutions.

Enhanced User Experience

Improve productivity with 30% less employee downtime and more accurate root cause analysis.

Superior Endpoint Visibility

Collect 10,000+ data points from every endpoint – far more comprehensive than Nexthink’s limited collection

Fast Implementation

Get up and running in weeks rather than months with flexible deployment options for any environment.

Calculate Your ROI

Select how many employees your company has and see what returns you might see with SysTrack. Be sure to reach out for a meeting for a personalized assessment.

# of Employees 5000

TICKET REDUCTION

HARDWARE & SOFTWARE OPTIMIZATION

PROACTIVE IT

POTENTIAL SAVINGS AFTER ONE YEAR

Hear From Organizations That Switched

Real experiences from companies that made the transition from Nexthink to Lakeside Software.

Read detailed case studies →

Frequently Asked Questions

Everything you need to know about switching from Nexthink to Lakeside Software.

The migration process is designed to be seamless. Our dedicated migration team handles the entire process, typically completing implementation within 2-4 weeks depending on environment size. We provide comprehensive training and support throughout the transition.

Lakeside collects 10,000+ data points per endpoint compared to Nexthink’s more limited collection. This includes granular application performance metrics, hardware utilization, user behavior patterns, and network connectivity data—providing a comprehensive view that enables more effective problem resolution and proactive management.

Yes, Lakeside offers robust integration capabilities with popular ITSM tools (ServiceNow, BMC, Jira), identity management systems, CMDB solutions, and other IT management platforms. Our APIs also enable custom integrations to fit your specific environment.

While pricing varies based on deployment size and specific requirements, Lakeside typically offers a more comprehensive solution at a lower total cost of ownership. Unlike Nexthink, which often requires multiple add-on modules for full functionality, Lakeside includes all core capabilities in its base offering.

Most organizations see measurable benefits within the first 90 days after implementation. These typically include reduced ticket volume, faster resolution times, and improved end-user satisfaction. Full ROI is typically achieved within 6-12 months through enhanced IT efficiency, reduced support costs, and improved employee productivity.

Ready to Experience the SysTrack Difference

150% Better ROI Than Nexthink

Join the leading enterprises that have upgraded from Nexthink to Lakeside SysTrack for superior digital employee experience management. Our migration specialists are ready to help you make a seamless transition.

35%

Reduction in Service Desk Costs

25%

Faster Issue Resolution

30%

Less Employee Downtime

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