Visibility and management of application performance across the enterprise.
of IT leaders consider reclamation of software assets to be one of the most valuable DEM use cases.
of IT leaders believe right-sizing software and hardware for employee needs is a medium to very high priority for their organizations.
of IT leaders agree better visibility into employee software usage before executing a technology migration is useful for supporting an effective DEX.
To ensure employees are able to be most productive with the digital tools deployed by IT, it’s critical to have clear visibility into how applications are performing and being utilized. The start of this process is gaining a user-centric understanding of application usage patterns and resource dependencies. Lakeside’s Digital Experience Cloud automatically processes this foundational data into proactive insights that facilitate more precise version control, as well as reducing time spent on maintaining applications — benefiting both the user and IT. Further helping IT improve digital experience for their employees, Lakeside’s platform provides additional analysis of latency and render time to ensure applications are performing optimally.
Poor software management can take a costly toll on organizations. All too often, underused/unused software bog down devices, burden IT with unnecessary maintenance, and put a strain on resources and budgets. Mismanaging licenses, too, can impact employee output, preventing many users from getting the license upgrades needed to enhance their digital employee experience and boost productivity. To prevent these issues, IT teams need expanded visibility across digital environments to determine what software is installed, how it’s being used, and what employees really need.
To fully utilize software and gain the most value, organizations turn to Lakeside Software’s Digital Experience Cloud, our digital experience management platform powered by SysTrack.
Lakeside’s cloud-based solution allows IT teams to quickly audit installed software and find specific details — including versions, patches, licenses, etc. — gathered from endpoints located in or outside the office. It also provides insights into usage, such as how often an app is launched and users’ “focus time” within these programs, to create a more complete picture of what software is essential versus what is underused or completely unused.
It’s hard to believe that a year ago, some of the decisions we were making, we didn’t have the data to back it up. We’re now in a world where the data is driving the decisions we’re making and helping us make better strategic and tactical decisions throughout the organization
Greg Dolphin
Global IT Support Manager, LexisNexis
