Proactive IT 

Predict and prevent growing issues using rich digital workplace data and AI

Never miss a chance to prevent problems  

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AI-driven detection to eliminate potential digital disruptions and avoid fire drills 

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Hundreds of factory automations to act and resolve issues at scale 

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Meet employees where they are with fixes to drive proactive IT through ticket deflection

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Identify and address
key issues

Cut through the noise to surface real-time issues

Shift towards proactive IT model by transforming industry-leading edge intelligence and analytics into anomaly detection, proactive alerting, and incident prioritization specific to your environment.  

Heal for all

Automate problem resolution at scale

Act on SysTrack’s proactive insights to mass-heal issues with 220+ out of the box scripts that make it easy to solve high impact problems. Deployable on demand or automatically through an action tied to a sensor, SysTrack makes proactive healing at scale possible.

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Empower self-service 

Drive proactive IT efficiency through ticket avoidance 

Help users help themselves. Tested and approved automations alongside real-time device insights empower users to fix their own recurring issues. Communicate IT announcements, prompt users to act, and survey satisfaction all from SysTrack.

Ready to deliver an incredible digital employee experience?

See how Lakeside enables smart workplaces