Artificial Intelligence & Machine Learning

With the only AI-powered DEX platform, Lakeside helps you discover efficiencies and measure ROI.

SysTrack Intelligence Package

Lakeside has long been the leader in data and proactive IT innovations – SysTrack’s patented data collection and storage allows the platform to aggregate and analyze vastly more endpoint and telemetry data than anyone in the world. It then structures this extensive amount of data in a way that allows IT to extract actionable insights, make data-driven decisions, and see measurable returns.

With the release of the SysTrack Intelligence Package, gleaning relevant insights from this data has never been easier. The new offering accelerates the value of this data, enabling organizations to proactively anticipate and mitigate a wider range of IT issues before they escalate.

See How

Power AI models

Get fresh data across a range of devices and operating systems by collecting more than 10,000 data points every 15 seconds across your entire endpoint estate, with 3-year retention of actionable observations.

Key AI/ML Capabilities

Predict Problems

Evolve from reactive to proactive by detecting machine misbehavior. SysTrack anomaly detection, powered by a proprietary machine learning model, identifies what’s normal and abnormal for your environment.

FIx IT Fast

Intelligent Support is an extension of your organization’s IT team. Reveal answers to complex IT problems, fill knowledge gaps, and reduce ticket volume for your organization with built-in generative AI.

Graphic of Predictive Issue Identification

Know the Right Answer

Natural Language Queries (NLQ) in SysTrack allow users to get details about the endpoint environment solutions using plain language, making complex tasks accessible and intuitive for all levels of IT staff.

What data do you need for effective AI?

In an Enterprise Strategy Group study, 31% of organizations said the limited availability of quality data is impacting their AI implementation. Learn why the quantity and breadth, depth, history, and structure of data matter for effective AI in “The Essential Role of Data and Data Quality in IT-related AI Model Training”.

Read the report