Lakeside Subprocessors List
Last Updated: May 1, 2026
Lakeside Software, LLC or one of its corporate affiliates (collectively, “Lakeside”) may engage and use certain data processors (each a “Subprocessor”) to perform limited activities in support of the operation and delivery of Lakeside’s services. These Subprocessors may access personal data provided or otherwise made available to Lakeside by its customers. Prior to engaging any third-party Subprocessor, Lakeside performs commercially reasonable diligence to evaluate each such Subprocessor’s data protection, information security, and confidentiality practices.
This page provides summary information about the identity, location, and role of the third-party Subprocessors currently being utilized by Lakeside. Lakeside may make modifications to its Subprocessor list via this webpage. Please check back frequently for updates.
As part of Lakeside’s services, Lakeside may provide customers the ability to enable and configure integrations with third-parties not be listed here. By enabling a third-party integration, customers acknowledge and agree that the third-party may process their data as an additional Subprocessor.
| Subprocessor | Location | Purpose / Services | Transfer Mechanism |
|---|---|---|---|
| Microsoft Corporation | United States Sweden Germany United Kingdom Australia India Canada France | Azure Cloud and Data Center Services | EU-DPF, UK-DPF, Swiss-DPF, and SCCs |
| Pendo.io, Inc. | United States | Analytics | EU-DPF, UK-DPF, Swiss-DPF, and SCCs |
| Salesforce, Inc. | United States | Authentication for Zendesk | EU-DPF, UK-DPF, Swiss-DPF, and SCCs |
| Dynamic Network Services Inc. (“Dyn Inc.”) | United States | Metadata about user location | EU-DPF, UK-DPF, Swiss-DPF, and SCCs |
| Atlassian, Inc. & Atlassian Pty Ltd. | United States Australia | Backend ticketing system for bug tracking. | EU-DPF, UK-DPF, Swiss-DPF, and SCCs |
| ClientSuccess | United States Australia | Customer relationship management | EU-DPF, UK-DPF, Swiss-DPF, and SCCs |
| Zendesk, Inc | United States | Customer facing ticketing system for bug tracking. | EU-DPF, UK-DPF, Swiss-DPF, and SCCs |
| Aisera | United States Europe | AI assistant for technical support | EU-DPF, UK-DPF, Swiss-DPF, and SCCs |
| Twilio | United States | Customer communication services | EU-DPF, UK-DPF, Swiss-DPF, and SCCs |
| Toga Labs Inc. DBA Homerun Sales | United States | Customer and sales leads management | EU-DPF, UK-DPF, Swiss-DPF, and SCCs |
| IBM Watson | United States | Sentiment Analysis | EU-DPF, UK-DPF, Swiss-DPF, and SCCs |
| SendGrid, Inc | United States | Email Distributions | EU-DPF, UK-DPF, Swiss-DPF, and SCCs |
| Marketo | United States | Marketing Automation | EU-DPF, UK-DPF, Swiss-DPF, and SCCs |
| Mango Technologies, Inc. DBA ClickUp | United States Australia Singapore Ireland | New customer onboarding management | EU-DPF, UK-DPF, Swiss-DPF, and SCCs |
Lakeside may also engage one or more of its corporate affiliates as a Subprocessor – Lakeside Software EMEA Limited, Lakeside Software, Pty Ltd, Lakeside Software India Ltd, and Lakeside Software GmbH.
Questions about third-party Subprocessors or any other privacy related issues can be directed to [email protected].