Homepage 2023
Give Everyone a
Better
View™
Lakeside Software is how organizations with large, complex IT environments can finally get visibility across their entire digital estate and see how to do more with less.
Trusted by hundreds of top global brands
Without complete visibility, you’re living in the Dark Estate
Where 37% of users are dealing with connectivity issues, but the system says everything’s fine
Where 169 users have to reboot every time they launch Teams, and each thinks they’re the only one
Where you can’t see that your 4-year replacement cycle for
desktops should really be 5
Where you lose 100s of hours a week because Citrix is running slow, but no one in IT knows about it
Where 50 new hires are about to quit just because the digital experience is so frustrating
Where techs are still creating tickets for issues that automation could have prevented
Where you spent ~$800,000 on software licenses last year for people who weren’t using them
Where L1 techs can’t see that the laptop hasn’t been rebooted in 18 days
Where the pinwheel of death is spinning on 347 machines, but the support team doesn’t know
Where 37% of users are dealing with connectivity issues, but the system says everything’s fine
Where 169 users have to reboot every time they launch Teams, and each thinks they’re the only one
Where you can’t see that your 4-year replacement cycle for desktops should really be 5
Where you lose 100s of hours
a week because Citrix is running slow, but no one in IT knows about it
Where 50 new hires are about to quit just because the digital experience is so frustrating
Where techs are still creating tickets for issues that automation could have prevented
Where you spent ~$800,000 on software licenses last year for people who weren’t using them
Where L1 techs can’t see that the laptop hasn’t been rebooted in 18 days
Where the pinwheel of death is spinning on 347 machines, but the support team doesn’t know
Say goodbye to the DARK ESTATE
For far too long, IT teams have struggled to see what’s going on in their dark estate — where costly inefficiencies, poor employee experiences, and unresolved problems hide. With SysTrack by Lakeside, you can finally light up the dark estate and give everyone a better view.
See the
hidden issues
Get the only solution that shines a light throughout the digital estate, breaking down silos and revealing root causes.
See the
smartest fixes
Leverage everything from automation and self-service to instant prioritization of the most critical issues.
See the
biggest savings
Continually streamline IT operations, boost employee productivity, minimize hardware and software expenses, and more.
Use cases
What will you accomplish with a
better view?
Report
You too could save nearly $5M a year
A Forrester study found organizations could realize benefits of $14.7M over three years after investing in SysTrack, with payback in as little as six months.
$14.5
million
Helps us make informed decisions
If we have this visibility across the whole IT estate, we can potentially save ourselves a huge amount of money. We use SysTrack Assist every time we move forward, because it helps us make those informed decisions.
– Steve Kennedy, Head of End-User Services, Clifford Chance
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