Accelerating Innovation: Reimagining DEX for the AI Era

Accelerating Innovation: Reimagining DEX for the AI Era

Dear Lakeside Software Community,  I’m excited to share that I am returning as CEO of Lakeside Software, the company I founded in 1997. I am energized to rejoin in this capacity to propel Lakeside’s mission to be the market leader in Digital Employee Experience (DEX) software.  Why Now?  It’s the end of IT as you…

Bugs Happen — Why I Chose User Mode for SysTrack’s Agent Design 

Bugs Happen — Why I Chose User Mode for SysTrack’s Agent Design 

By Mike Schumacher, Lakeside Founder Last week when I woke up to the fast-spreading news that an IT outage indicated by the dreaded Blue Screen of Death (BSOD) was unfolding, I had two responses at once. 1: Oh, that’s not good. And 2: I sure am glad the enterprise digital endpoint monitoring product I designed (Lakeside SysTrack)…

Business Continuity Planning – We’re Here for You

Last week, our partner Microsoft stepped up by offering free Microsoft Teams to help organizations moving to remote work in response to COVID-19 (coronavirus). As a global company making our own plans to minimize business disruptions and protect employee health and safety, this got us thinking about what we could do to help our customers…