We’re seeing a never ending IT scenario - the landscape of how applications and workstations are delivered - continue to play itself out right before our eyes. BYOD and mobile workstyles are becoming more and more common as we march towards web based applications, published apps, and fully featured virtual desktops rapidly displacing more traditional IT infrastructure. Administrators are relying heavily on Citrix XenApp and XenDesktop, among other Citrix products, to meet their user’s needs and deliver the performance they expect. Of course, actually delivering the performance they expect can be easier said than done, in most cases. Tracking down problems with published apps, without the right data, is like trying to put together a puzzle in the dark. That’s why so many of our customers who manage Citrix environments rely on SysTrack – it provides the insight they need to make smart, data-driven decisions and keep their users happy and productive.
Our traditional SysTrack setup requires an on-premises server to act as the master system. And while this works perfectly well for long term deployments, it can be a bit burdensome for short term assessments. Some of the admins we speak to want a quick look at the state of their Citrix environment, or to get an idea of how they might benefit from investing in XenApp and XenDesktop. In order to make sure those needs were met we streamlined the process of setting up SysTrack and moved the main infrastructure to the cloud, enabling customers to simply register, download and the deploy the data collection agent, and then login to our assessment website to get immediate access to dashboards, data visualizers, and SSRS style reports telling them exactly what’s going on in their environment.
The Citrix Health Assessment is a free, cloud based service that delivers SysTrack’s unparalleled data to help admins manage and plan for Citrix environments. Utilizing SysTrack’s patented distributed database architecture and SSL connections for data transfer, users get the data they’ve come to expect from SysTrack with the security to make sure it’s kept safe. The assessment was designed, in part, to answer specific questions like what quality of service the users have, what level of demand exists, and what are the best delivery options, while also providing the platforms for doing ad-hoc investigations and deep dives into the data to discover a variety of other insights.
Outside of XenApp and XenDesktop, which are standard virtualization solutions, Citrix has introduced Secure Browser and the HDX RealTime Optimization Pack, which allows for Skype for Business to be delivered as a virtualized application or within a virtual desktop. These new products fit well with the philosophy of XenApp and XenDesktop – centralize the management of the application or desktop to reduce costs and overhead. Before investing in new products it’s always a good idea to look at some data in order to get an idea of what type of benefit you’ll see from that investment. We’ve developed reports as a part of the Citrix Health Assessment that analyze the data collected by SysTrack and present detailed analysis of the browser and Skype usage in the environment so you’ll know exactly how Secure Browser or the HDX RealTime Optimization Pack would fit into your enterprise.
Don’t make guess work a part of your IT planning or management strategy. If you’re already utilizing Citrix solutions, or if you’re planning on them, check out our Citrix Health Assessment. This free, cloud based service lets you know things like the health of the environment, detailed session information, XenDesktop readiness, latency summaries, software usage, and a variety of other useful data. It’s simple to setup and use, and you’ll never have to make an IT decision that isn’t data driven and fit for your environment.
Ryan Wood is a senior engineer at Lakeside.