Service desk tools have evolved into powerful analytical engines that help not only manage support tickets, but also gather contextual information about the EUC environment. SysTrack provides IT help desks with thousands of real endpoint data points that can be used to improve IT service management (ITSM) initiatives. The solution gathers usage and performance data in…
At Lakeside, we have found that a robust approach to monitoring end-user experience is one that uses both real-time and historical endpoint data. Watch this short demo to learn how you can use SysTrack for real-time digital experience monitoring and read our white paper on the topic here.
SysTrack, Lakeside Software’s End User Computing Success Platform, enables IT to continuously understand the state and optimize the performance of EUC environments, both physical and virtual. SysTrack empowers IT to maximize visibility, minimize costs, automate support, and make evidence-based decisions.
VMblog stops by the Lakeside booth during VMworld 2016 and gets a demo of their new “Ask SysTrack” feature that allows users to ask plain language questions to find metrics and data in SysTrack.
Watch the Lakeside Software presentation on SysTrack at their booth during VMworld 2016. Recorded by vmblogger.
An overview of the SysTrack Workspace Analytics ServiceNow Store App showcasing incident based SysTrack integration for detailed investigation.
Lakeside Software transforms the way that enterprises deploy, manage, secure, improve, and report on end user experience by coupling the world’s most lightweight agent with a robust data analysis engine to instantly grant complete visibility and control to administrators without impacting end user experience. VMblog visited the Lakeside Software booth during Citrix Synergy 2016 and…
Hear Tal and Divya discuss the latest Lakeside Software technology and its Citrix Ready partnership.
Microsoft Ignite 2015 Windows 10 Launch Interview. Microsoft Windows and Device Evangelist Stephen Rose (@stephenlrose) interviews Lakeside’s VP of Strategy Tal Klein at Microsoft Ignite 2015 Windows 10 Launch event.
How to assess your existing physical, virtual or hybrid environment for its fit for Windows 10, and a discussion of our cloud-based approach to understanding the types of applications and users you have in your environment.
Insights from Lakeside Software President and CEO Michael Schumacher. Interviewed by Atlantis Computing CTO Ruben Spruijt at VMworld 2015 San Francisco.
Lakeside’s VP of Strategy, Tal Klein updates Trilogy Tech Talk host Rina Santoro about SysTrack Community, a significant extension to SysTrack capabilities that lets SysTrack customers compare key performance indicators from their own environment to a representative sample of peer data from other organizations. SysTrack Community enables customers to access a new set of analytical…