AI: The Big Game Changer for IT
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AI: The Big Game Changer for IT

As millions of viewers tune in to watch the “Big Game” this weekend, we’re expecting to see strategic plays, good defense, and even better offense. I can’t help but draw parallels with the world of IT, where AI stands to lead IT teams to victory.  Just as a quarterback orchestrates plays to secure the win,…

Simplify Your Windows 11 Migration Using Data
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Simplify Your Windows 11 Migration Using Data

How improved SysTrack tools can help IT leaders overcome a few basic migration challenges and ensure a quality employee experience In the evolving digital workplace landscape, end-user devices and their operating systems play a pivotal role in shaping employee experience. Microsoft dominates the industry with a near 70% market share, according to Statistica, and the…

Expand Your SysTrack Knowledge: Introducing Lakeside’s New Customer Gateway
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Expand Your SysTrack Knowledge: Introducing Lakeside’s New Customer Gateway

Find solutions faster and gain greater value with Lakeside Academy and a wide variety of technical support for customers Looking to gain even more value from Lakeside Software’s SysTrack? Look no further than Lakeside’s new-and-improved Customer Gateway, our one-stop information hub that’s been expanded to make learning about and using SysTrack even easier. Here are…

Retailers: Why Your IT Team Can Make or Break Your Smart Retail Strategy
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Retailers: Why Your IT Team Can Make or Break Your Smart Retail Strategy

To keep up with consumer demands for seamless digital experiences, retailers need to give IT teams a better view of POS and other devices Emergen Research recently reported that the smart-retail market size was $23.4 billion in 2021 and is expected to reach $220.3 billion by 2032. Consumer demand for an exceptional, frictionless, and personalized…

What’s Lurking in IT’s Dark Estate?
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What’s Lurking in IT’s Dark Estate?

Explore the unknown, frightening depths of the IT estate during Lakeside’s Oct. 18 presentation at the Gartner IT Symposium/Xpo I am looking forward to speaking at the Gartner IT Symposium/Xpo next week on “Using Data and AI to Shine a Light on Your Dark IT Estate.” No, I’m not resurrecting Darth Vader. No, I’m not…

4 Steps for Implementing IT Automations Focused on the End User
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4 Steps for Implementing IT Automations Focused on the End User

Building outcome-based, data-driven automations help IT service desks make more impactful improvements to digital employee experience In IT, automation historically has been focused on the infrastructure — that is, the data center, network, servers, storage, and cloud. We must step back, however, to ask ourselves, “Why do we fundamentally have the infrastructure in the first place?”…

Driven by Data: How Lakeside Software and Megennis Motorsport Win with Data
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Driven by Data: How Lakeside Software and Megennis Motorsport Win with Data

Lakeside sponsorship highlights the importance of analyzing real-time metrics to boost performance and cross the finish line  What does a leading digital employee experience platform have in common with one of the most-highly regarded motorsport companies in the industry? A commitment to harnessing the most comprehensive data set to deliver optimal performance. That commitment to…

Why Visibility Across Your IT Estate Will Make or Break Your Digital Workplace Strategy
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Why Visibility Across Your IT Estate Will Make or Break Your Digital Workplace Strategy

Industry experts discuss employee productivity, transformation planning, and managing changes across digital workplaces At Lakeside Software, we love any and every opportunity to have what we call “Lakeside Chats,” an ongoing thought leadership webinar series, with our customers. Steve Kennedy, head of end-user services at Clifford Chance, recently joined our Chief Technology Officer Elise Carmichael…

The Real Productivity Killers and How to Combat Them
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The Real Productivity Killers and How to Combat Them

6 strategies for maximizing workplace efficiency and effectiveness and unlocking the full productive potential of your workforce With World Productivity Day fast approaching on June 20, we want to recognize the importance of creating an environment that supports workplace productivity. If you Google “Top Productivity Killers,” you’ll get a series of expected answers: cell phones,…

Global Work from Home Day: 6 Ways to Keep Remote Workers Engaged
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Global Work from Home Day: 6 Ways to Keep Remote Workers Engaged

In time for April 10, here are a few IT strategies to help your employees become more productive and satisfied while working from anywhere It’s been three years since companies across the globe took an unplanned shift to a remote workforce. There was much scrambling under the IT hood, so to speak, back then to…

Introducing Productivity Cost: The Bottom-Line Impact Calculation of DEX
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Introducing Productivity Cost: The Bottom-Line Impact Calculation of DEX

Calculate the actual cost of bad digital experiences and provide high-level data to help executives drive more strategic business decisions Recent economic uncertainty has driven many organization to do more with even less. Unfortunately, that puts IT leaders in a tough spot. You’re responsible for assuring the success of key business priorities including revenue growth,…

How the UK’s Largest Public Service Department Harnessed the Value of SysTrack Data
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How the UK’s Largest Public Service Department Harnessed the Value of SysTrack Data

The Department for Work and Pensions’ use of Lakeside to protect devices has been shortlisted for a Smarter Working Live award Like many organisations at the start of the Covid-19 pandemic, the UK Department for Work and Pensions (DWP) quickly pivoted to enable employees to work from home. However, the transition was made more complex…