Increasing Security, Energy Savings, ROI Through Optimized Virtualization
Case study on how a global financial institution used SysTrack’s reporting and planning tools to reduce IT costs and successfully prepare a stalled VDI implementation.
ITOps: It’s All About the End User
An article authored by Geoff Hixon about how digital employee experience should be at the heart of IT operations, and how expanded IT visibility, data insights, and proactive IT are the essential foundation.
How to Achieve IT Resilience to Prevent Productivity Losses
This article takes a closer look at four elements that help IT be more proactive (broad and deep data, automated detection, automated actions, and outcome tracking), and how it can boost IT resilence and employee productivity.
Getting to the Root Cause of IT Endpoint Downtime
This article covers traditional vs. modern root cause analysis; elements organizations should look for in a RCA tool (endpoint data collection; monitoring in and outside the enterprise network; real-time and historical data; and automated workflows); and how AI will impact the future of RCA.
How to Win the IT Talent Shortage War
This article looks at the current state of the IT help/service desk, the challenges agents face, and how automation can help fill in the gaps (though not necessarily replace help desk jobs).
Make Virtualization a Reality
This solution brief explores the need for virtual transformations, the challenges, the benefits, and steps for successfully adopting VDI.
Make Proactive IT Possible
Enable teams to discover and correct pre-symptomatic digital experience problems As digital workplaces become increasingly complex and distributed, sudden work disruptions are more than just annoying. They can also tie up IT staff and resources, as well as slow workforce productivity to a grinding halt. Service desks and global support systems are often forced to…
E-Book | Deeper RCA for Modern Digital Workplaces
Distributed workforces. Complex digital environments. Third-party controlled apps and services. In today’s workplaces, effective root cause analysis (RCA) can be increasingly difficult to achieve without extensive IT visibility. And that can mean big problems for end users, productivity, and business’ bottom lines. Download this e-book to dig deeper into the unique IT challenges brought on…
Lakeside’s DEX Library
Solutions to fulfill specific business objectives through unmatched endpoint data collection IT leaders constantly face a complex, ever-changing technology landscape that impacts how users and businesses operate. But in order to meet new demands and take on unique challenges, IT must be able to quickly observe and adapt. Download this brief to learn more about…