Aerospace | ITSM Optimization

For Turkish Aerospace Industries Inc. (TAI) — an organization that designs, develops, manufactures, and supports aerospace systems for military and commercial use — having visibility across the digital environment and providing proactive IT support is a critical part of the business.

In this case study, the organization’s CIO explains why TAI chose Lakeside Sofware to monitor and manage its systems, and how a data-driven approach to service operations and IT planning has made a difference.