Meet Lakeside at Gartner® Digital Workplace Summit 2026
Booth #501
Discover the Future of DEX: Headless, AI-Driven, and Human-Empowered
Heading to the Gartner Digital Workplace Summit, March 23–24 in San Diego? Lakeside Software will be onsite with live demos, expert discussions, and a disruptive speaking session that reveals the next evolution of digital employee experience: Headless DEX.
Join us to explore how organizations are moving beyond traditional admin consoles and embracing autonomous, AI-driven operations that enhance productivity, reduce friction, and scale employee experience outcomes.
Where to Find Lakeside
Visit the Lakeside booth #501
See SysTrack AI in action and speak directly with our leadership team about:
- Operationalizing AI across the digital workplace
- Reducing digital friction with autonomous flows
- Modernizing DEX strategies for an AI-native organization
Don’t Miss Our Sessions
These sessions are ideal for IT leaders focused on AI adoption, employee experience, endpoint operations, digital workplace transformation, and enterprise support modernization.
Theatre Session
Speaker: Oli Giordimaina, Chief Product Officer
Title: Lakeside Software: Headless DEX—Liberating Digital Employee Experience from Admin Consoles
Abstract: Headless DEX is the next shift in digital employee experience: outcomes decoupled from consoles. In this session you’ll learn a practical reference architecture for deploying DEX actions through MCP and agent-to-agent (A2A) coordination, the best first workflows (deflection, diagnosis, triage, remediation, validation), and the human-in-the-loop guardrails that make autonomy safe.
Date: March 24 | Time: 14:45 | Room: Port of San Diego 1
Roundtable Session
Moderator: Mike Schumacher
Title: DEX Time-to-Value, moderated by Lakeside Software
Abstract: In this interactive roundtable for digital workplace leaders, we’ll discuss how to use DEX to measure and reduce the resource cost of EUC and ITSM: we’ll cover topics such as agentic self-service, deflection vs. interrogation, and L1 to L2/L3 first correct assignment and escalation when L1 to L3 trust is low. Let’s share what is working, swap metrics and playbooks, and discuss using DEX data as a system of record for digital workplace outcomes.
Date: March 23 | Time: 15:15 | Room: Geona 2
Save $400 on Registration
Use priority code PCC26EDC for an exclusive Lakeside discount.
Let’s Connect in San Diego
Whether you want a personalized demo, time with our leadership team, or a deeper discussion about your digital workplace goals, we’d love to meet you.
Secure your meeting now and get the most from your DWS experience.