Virtual

SysTrack AI Webinar

Ready to see how SysTrack AI transforms service desk operations?

Discover the power of first-party data and explainable AI in action during this interactive webinar.

Date: Tuesday, February 25 2026
Time: 10:30 AM EST | 3:30 PM GMT
Format: Live Demo + Q&A

In this session, you’ll learn how SysTrack AI helps service desk teams:

  • Automate routine tasks safely
  • Improve incident resolution times with autonomic diagnostics
  • Enrich tickets in ServiceNow and other ITSM tools
  • Amp up self-service with MCP server integrations to tools like Microsoft Copilot
  • Achieve 50% faster MTTR and >90% auto-diagnostic accuracy

Don’t miss your chance to be among the first to explore SysTrack AI in action.

Reserve your spot today!

Register Now

About the Speakers

Oli Giordimaina
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Oli Giordimaina

Chief Product and AI Officer

Lakeside Software

As Chief Product Officer, AI at Lakeside Software, Oli Giordimaina leads product strategy for the company’s digital employee experience (DEX) platform. With more than 15 years of leadership across the end-user computing (EUC) industry, including deep experience in financial services such as banking and insurance, he brings a unique blend of technical expertise and strategic product vision.

Chris Round
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Chris Round

Senior Product Manager

Lakeside Software

As Senior Product Manager, Chris Round blends 13 years experience in enterprise IT, spanning defence, consumer electronics and SME outsourcing, with 8 years in the DEX space at Lakeside, working directly with customers and in the product function. In addition to his extensive technical and SysTrack knowledge, Chris is highly customer-focused, ensuring product development helps drive customers’ business outcomes.