Digital Employee Experience

Improve your employee’s experience with the digital estate

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Achieve complete observability of digital employee experience

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SEE AND ANALYZE THE DIGITAL WORKPLACE 

The highest volume and frequency of data collection to provide complete visibility into the dark estate.  

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PREVENT IT ISSUES BEFORE USERS NOTICE 

Predictive monitoring and proactive alerts to get ahead of digital employee experience disrupting problems.  

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INTELLIGENCE TO DO IT ALL

The most granular real-time and historical insights in a single source of truth to answer tough questions across IT functions.

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See and analyze the digital workplace 

Complete visibility into digital employee experience 

Understand the full scope of an end user’s experience by capturing the most complete and accurate endpoint data available. Lakeside’s SysTrack platform’s always-on monitoring engine assesses digital employee experience with automated health and productivity scores ready to be segmented and drilled into.

Prevent IT issues before users notice 

Get ahead of digital employee experience disrupting problems 

Cut through the noise of monitoring tools and pinpoint growing issues and anomalies to address immediately. Predictive analytics and mass-heal automations help IT resolve issues proactively and before a ticket is submitted.

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Intelligence to do it all 

Answer tough questions across IT and influence a positive digital employee experience

Gain a better view with the right level of insight no matter where you sit. Service desk agents, application managers, infrastructure teams, and IT leadership can work together to provide right-sized digital environments for employee productivity.

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It’s All About the End User

IT must consider how DEX optimizes productivity every day – or, by contrast, how a poor digital experience can bog down productivity.

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