Lakeside’s digital workplace management platform provides actionable data across physical and virtual devices, hardware, software, networks, and applications to help IT leaders optimize their systems. We’re the foundation of more than 500 global business hardware and software right-sizing projects, VDI and cloud migrations, and support ticket resolution workflows.
An IT team’s ability to see across the entire IT system monitoring environment can help your organization’s help desk management systems gain insights into emerging issues before they become significant problems. With this expanded visibility, IT can start building up greater resilience. With the right IT system management tools, IT desks can predict and solve problems before users complain, resulting in lower service desk ticket volumes and minimized downtime.
Shifting from reactive to proactive IT helps organizations to better meet business outcomes because IT costs and employee productivity are key performance indicators (KPIs). The benefits include:
Lakeside Software’s digital experience management platform helps you proactively measure, analyze, and optimize your employees’ digital experience anywhere they are working. By capturing and analyzing the industry’s deepest set of end-user experience data, our solution provides rapid insights that allow your IT teams to prioritize and proactively address the most urgent challenges affecting employees’ digital experience.
Improve End-User Productivity
Reduced Employee Downtime
Accelerate Digital Transformation
Most anticipated tool in our VDI optimization
Excellent Product. Saves hours of manual tech-work
Fantastic insights into EUC estate