Intelligent Edge

Lightweight, scalable, and powerful agent-based data collection to keep you one step ahead of your next business challenge

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Laptop screen featuring Lakeside Intelligent Edge

What is the Intelligent Edge?

The only way to address today’s most pressing user-experience challenges is through a cloud solution that captures everything in the dark estate, proactively detects priority issues, and then automates actions and resolutions.

Lakeside’s SysTrack and its Intelligent Edge approach was purpose-built to provide value across these areas for complex, highly-distributed workplaces. The Intelligent Edge collects more than 10,000 data points every 15 seconds at the edge and then combines this with hundreds of smart sensors constantly running investigations on every endpoint to automatically detect and resolve issues on directly on the endpoint without intervention from IT.

Powerful analytics are applied to this rich repository of content to drive rapid detection of IT anomalies affecting users, allowing IT to proactively manage experience and prioritize service delivery. This is done with the only solution that’s cloud-optimized for scalability, security, and anonymity, which allows you to deploy quickly and satisfy all regulatory requirements around privacy compliance

What the Intelligent Edge does

SysTrack’s Intelligent Edge gathers high frequency, high fidelity data from the highest variety of physical and virtual endpoints, no matter their location. Data is then analyzed using smart sensors and artificial intelligence, and filtered into dashboards and reports to provide IT with greater real-time and historical visibility into the dark estate.

Lakeside’s Intelligent Edge Advantage

Get the Best Data

Go beyond just passive monitoring to action and automation right on the device.

Know the Right Answers

Gain the Most Context

Retain critical granularity and historical context for 3 years.

Core features of the Intelligent Edge

Manage large, complex environments filled with networks, servers, end-user devices, and all the connections in between with a single agent. SysTrack’s agent offers the broadest device support, the most comprehensive OS support, and the ability to collect data even when the device has no internet connection (e.g., during network outages, working from temporary locations, etc.).

The most expansive real-time visibility and historical context to drive accurate and reliable analytics and insights. SysTrack’s Intelligent Edge uses a patented collection method that allows the ultra-lightweight SysTrack agent to collect 10 times more data than any competitor without putting a strain on resources.

Deploy messages, automations, and surveys to end users anywhere, online or offline. Engagements allow you to interact with your end-users to offer different resolutions to issues that are most appropriate for them.