Reduce complexity and make smarter decisions through personalized IT
Employees’ technology needs are as diverse as their coffee orders, so why are so many stuck with the same vanilla tools?
It’s not that IT doesn’t care. In fact, we’re in the midst of a digital employee experience revolution where IT, business leaders, and employees from all corners of the globe recognize a need for improvement. But delivering personalized resources and services can be extraordinarily complex in large, distributed environments that are constantly changing.
Still, we know that tailored experiences will delight and empower the workforce. That’s where workplace personas can help.
of surveyed IT leaders agree that the ability to create groups and user personas supports effective DEX.
of IT respondents say the expected sharp increase in work devices needing replacement, upgrading, or servicing after the pandemic is a top concern.
of IT leaders feel only somewhat confident or not at all confident that their organizations can promptly right-size employee devices based on technology needs.