Press Release

SysTrack AI’s Agentic Reasoning and Autonomous Remediation Drive Dual Leader Recognition BOSTON, July 21, 2026 — Lakeside Software, the industry-leading digital employee experience (DEX) engineering company, has been named a Leader in two categories of Information Services Group’s (ISG) 2026 Provider Lens™ Future of Work — Solutions Report: Digital Employee Experience (DEX) Solutions and AI-Enabled End-User…

SysTrack Reliability Engineering brings an SLO-driven model to end-user computing, aligning endpoint reliability with business outcomes — and solving for the last mile of site reliability engineering BOSTON, June 25, 2026 — Lakeside Software, the industry-leading digital employee experience (DEX) engineering company, today announced SysTrack Reliability Engineering (SRE), an architectural evolution of the SysTrack platform that…

Digital employee experience (DEX) pioneer ranks #15 among 250 companies selected for financial strength and industry impact BOSTON, June 17, 2026 — Lakeside Software, the industry-leading digital employee experience (DEX) engineering company, today announced it has been named to TIME’s inaugural America’s Top WorkTech Companies of 2026, ranking #15 out of 250 companies recognized for their contributions…

BOSTON, June 11, 2026 — Lakeside Software, the industry-leading digital employee experience (DEX) engineering company, today announced it has been recognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Digital Employee Experience Management Tools. The evaluation was based on specific criteria that assessed the company’s completeness of vision and ability to execute. Technology performance has become…

Direct edge performance insights and diagnostics made instantly actionable for IT, end-users, and applications BOSTON, Nov. 18, 2025 — Lakeside Software, the industry-leading digital employee experience (DEX) company, today launched an AI reasoning engine built on 20+ years of edge telemetry and analytics expertise. The platform lets enterprises rapidly diagnose IT issues that degrade end-user experience…

Global Highlights Include SysTrack’s Deep Visibility, AI-Driven Insights, and Customer-Centric Innovation BOSTON, Oct. 22, 2025 (GLOBE NEWSWIRE) — For the third consecutive year, Lakeside Software, the industry-leading digital employee experience company, has been recognized as a Leader by global technology research and advisory firm Information Services Group (ISG) in its 2025 Provider Lens™ evaluations for Digital Employee Experience…

Addition of Aleksey Shafransky strengthens global engineering capabilities and perpetuates decades-long leadership in digital employee experience BOSTON, Sept. 18, 2025 (GLOBE NEWSWIRE) — Lakeside Software, the industry-leading digital employee experience company, today announced the appointment of Aleksey Shafransky as Chief Technology Officer. Shafransky will lead Lakeside’s technology and product engineering, with a focus on AI-driven innovation,…

Leadership additions underscore the increasing importance of digital employee experience in driving enterprise success. Boston, MA – September 2, 2025 – Lakeside Software, the industry-leading digital employee experience company, today announced the appointment of three seasoned executives to its leadership team: Oli Giordimaina as Chief Product Officer, Brian Curran as Chief Financial Officer, and Tal…

BOSTON, July 29, 2025 (GLOBE NEWSWIRE) — Lakeside Software, the first AI-driven digital employee experience (DEX) company, today announced the appointment of Daniel Salinas as Chief Operating Officer. In his new role, Salinas will oversee Sales, Customer Support, Customer Success, and Business Development, advancing Lakeside’s go-to-market execution at a pivotal time for the DEX and digital experience…

Highlights include SysTrack’s robust data collection, AI-vision, and customer centricity BOSTON, October 15, 2024 – Lakeside Software, the leading IT data intelligence company, has been identified as a Leader by global technology research and advisory firm Information Services Group (ISG) in its 2024 Provider Lens™ evaluation for Future of Work Digital Employee Experience (DEX) Solutions….

BOSTON, August 28, 2024 – Lakeside Software, the leading IT data intelligence company, has been named a Leader in the inaugural Gartner® Magic Quadrant™ for Digital Employee Experience (DEX) Management Tools. The Magic Quadrant evaluated 16 vendors and recognized as a Leader based on its Ability to Execute and Completeness of Vision. “Demand for objective…

This collaboration enhances Lakeside’s AI capabilities designed to improve end-user experience BOSTON, August 6, 2024 – Lakeside Software, a leading IT data intelligence company, has partnered with Microsoft to create innovative solutions for organizations with large, complex IT environments.  Lakeside aggregates and analyzes a vast amount of endpoint and telemetry data and then uses an…