While Office 365’s SaaS model is the key to its collaboration and flexibility benefits, relying on third-party infrastructure can make Office 365 troubleshooting tricky for IT admins. In addition to figuring out what exactly is going wrong, it’s hard to...
Post-Ignite there's been plenty of chatter about Microsoft's decision to eventually phase out Skype for Business for Office 365 subscribers in favor of Microsoft Teams. The workplace communication app became generally available for Office 365 subscribers in March of 2017...
For IT administrators, gathering data about user experience and application utilization can be a daunting task. There are many sources of user related data available; however, I will focus down on the data concerning a hypothetical organization's Office 365 subscription...
Cloud services have fundamentally shifted the landscape for the average consumer of IT resources, and too often this leaves the support organization stuck as the discoverer of the root cause of issues that span the endpoint, the network, and the...
This blog post is a continuation of our Office 365 series on license provisioning. In this post, we'll cover the metrics relevant to this discussion. By focusing on specific characteristics of user behavior, you can make better informed decisions when...
The months of November and early December 2015 offered an incredible learning opportunity for Microsoft customers that took advantage of the US Microsoft hosted 12x city event series, ‘ Ignite Your Business with Windows 10 and Office 2016 ’. This...
